title: Working smarter or harder?
authors.forename: Sue
authors.initials: S
authors.lastname: Jackson
mesh_terms: D004496:Education, Continuing; D005060:Europe; D006282:Health Personnel / Q000193:education*; D006801:Humans; D019982:Organizational Case Studies; D017749:Total Quality Management / Q000458:organization & administration*; D016526:Workload