On with the show. Patient no-shows--some surprising findings.
The authors' investigations reveal that the strongest predictor of patient no-show rates is insurance status--not waiting time to see a provider. Their findings helped refine scheduling practices to maximize productivity in their organization.
Rose
Mike S
MS
Cooper Physician Association, Camden, N.J., USA. rose-mike@cooperhealth.edu
Chung
M Kyu
MK
D001071:Appointments and Schedules; D019538:Health Care Surveys; D006801:Humans; D019458:Insurance Coverage / Q000145:classification / Q000706:statistics & numerical data; D008511:Medicine / Q000706:statistics & numerical data; D009515:New Jersey; D010352:Patient Dropouts / Q000706:statistics & numerical data*; D011216:Practice Management, Medical / Q000706:statistics & numerical data*; D011365:Professional Practice Location / Q000706:statistics & numerical data; D013038:Specialization; D017748:Time Management; D014850:Waiting Lists