title: Borrowing from Toyota to improve quality.
authors.forename: Susan
authors.initials: S
authors.lastname: Klann
mesh_terms: D019033:Delivery of Health Care, Integrated / Q000592:standards*; D006801:Humans; D007858:Learning; D009741:Nursing Staff, Hospital / Q000592:standards; D009873:Operating Rooms / Q000458:organization & administration / Q000592:standards; D010414:Pennsylvania; D017748:Time Management; D017749:Total Quality Management