title: Science versus art in case management.
authors.forename: Catherine M
authors.initials: CM
authors.lastname: Mullahy
mesh_terms: D000465:Algorithms; D001154:Art; D019985:Benchmarking; D019090:Case Management / Q000458:organization & administration*; D019317:Evidence-Based Medicine / Q000458:organization & administration*; D006801:Humans; D011369:Professional-Patient Relations; D012586:Science; D017749:Total Quality Management / Q000458:organization & administration*