Bad site design can turn users off. And good design helps them find what they're looking for.
Stella
Nita
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Consumer Health Interactive (CHI), San Francisco, USA.
D003196:Computer Graphics / Q000592:standards*; D020375:Education, Distance / Q000592:standards; D017408:Guidelines as Topic; D006266:Health Education / Q000379:methods / Q000592:standards*; D006801:Humans; D020407:Internet / Q000592:standards*; D014481:United States; D014584:User-Computer Interface