title: Connecting with older clients.
authors.affiliation: School of Nursing, San Diego State University, CA, USA.
authors.forename: Sharon
authors.initials: S
authors.lastname: Burt
authors.forename: Jan
authors.initials: J
authors.lastname: Heineken
mesh_terms: D000368:Aged; D006299:Health Services for the Aged; D006699:Home Care Services; D006801:Humans; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction; D011787:Quality of Health Care; D017751:Safety Management