title: Primary care. More than words.
abstract: There are few models for involving patients in primary care. Research in one primary care group, involving 92 patients from nine general practices, established a list of 20 standards most important to patients. When asked to assess themselves against these standards, practices rated their services higher than patients did. The research found considerable resistance to patient involvement from GPs, which needs to be addressed if the government's aims are to be achieved.
authors.affiliation: Nottingham University School of Nursing.
authors.forename: Keith
authors.initials: K
authors.lastname: Stevenson
authors.forename: Vince
authors.initials: V
authors.lastname: Ion
authors.forename: Marilyn
authors.initials: M
authors.lastname: Merry
authors.forename: Paul
authors.initials: P
authors.lastname: Sinfield
mesh_terms: D001291:Attitude of Health Personnel; D005194:Family Practice / Q000592:standards*; D006302:Health Services Research; D006801:Humans; D010358:Patient Participation; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000592:standards*; D010865:Pilot Projects; D011320:Primary Health Care / Q000592:standards*; D019984:Quality Indicators, Health Care; D006113:United Kingdom