Web-based clinical decision support system for triage of vestibular patients.
OBJECTIVE
We sought to use a clinical decision support system (CDSS) to save costs and to improve scheduling of vestibular patients in an otolaryngology clinic.


METHODS
We conducted a concurrent review of 50 vestibular patients scheduled in the University of Missouri otolaryngology clinic with or without testing based on the outcome of a CDSS. The CDSS was implemented using Web-based technology. Charges incurred by the health care system through tests determined by the CDSS were compared with those incurred using the standard procedure of ordering hearing tests and electronystagmography for all patients.


RESULTS
Thirty-nine tests were prescheduled using the CDSS. Twenty-five additional tests were ordered after the visit. The CDSS resulted in savings of $37,904.00 in charges to the health care system. The CDSS showed high specificity and variable sensitivity.


CONCLUSIONS
A Web-based CDSS can be used to better manage and coordinate patient encounters.


CONCLUSIONS
One important reason to use a CDSS in health care management is to lower costs.
Kinney
William C
WC
Department of Surgery/Otolaryngology, University of Missouri-Columbia, 65212, USA. kinneyw@health.missouri.edu
D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D001071:Appointments and Schedules; D015331:Cohort Studies; D017046:Cost Savings; D003658:Decision Making, Computer-Assisted; D020000:Decision Support Systems, Clinical; D005260:Female; D006801:Humans; D020407:Internet; D008297:Male; D008875:Middle Aged; D008923:Missouri; D010044:Outpatient Clinics, Hospital / Q000191:economics / Q000458:organization & administration / Q000706:statistics & numerical data*; D011446:Prospective Studies; D012680:Sensitivity and Specificity; D012720:Severity of Illness Index; D014218:Triage / Q000379:methods*; D015837:Vestibular Diseases / Q000175:diagnosis* / Q000628:therapy