title: Conversations that matter-the road to patient safety.
authors.affiliation: Health Care Mediations, Inc., San Anselmo, CA, USA.
authors.forename: Debra
authors.initials: D
authors.lastname: Gerardi
mesh_terms: D016265:Conflict of Interest; D006801:Humans; D007398:Interpersonal Relations; D010565:Persuasive Communication; D017751:Safety Management; D012925:Social Conformity