title: A 'perfect day' in ambulatory care. Case study: a work redesign method to improve access.
abstract: A nationwide network of community-owned health systems and their physicians invited several health care practices in New York to participate in a collaborative effort to explore advanced-access scheduling to improve same-day appointment availability. Roswell Park Cancer Institute, Buffalo, accepted.
authors.forename: Marcia
authors.initials: M
authors.lastname: Gruber
authors.forename: Kelli
authors.initials: K
authors.lastname: Kane
authors.forename: Lisa
authors.initials: L
authors.lastname: Flack
authors.forename: Rick E
authors.initials: RE
authors.lastname: Weymier
authors.forename: Sandy
authors.initials: S
authors.lastname: Armstrong
mesh_terms: D000553:Ambulatory Care / Q000458:organization & administration* / Q000592:standards; D001071:Appointments and Schedules; D006804:Ergonomics; D006297:Health Services Accessibility / Q000592:standards*; D009518:New York; D019982:Organizational Case Studies; D009937:Organizational Objectives; D014481:United States