How satisfied is your patient? The service side of care delivery: part 2.
Beechner
Christine
C
Patient and Guest Relations, Greenwich Hospital, CT, USA. christineb@greenhosp.org
D000556:Ambulatory Surgical Procedures / Q000451:nursing*; D006801:Humans; D009723:Nurse-Patient Relations; D017060:Patient Satisfaction; D014481:United States