'Storytelling' by staff, patients brings issues to life, aids change.
Storytelling captures group's interest and personalizes key issues. Organizations such as the National Institutes of Health and the Institute for Healthcare Improvement have gotten on the storytelling bandwagon. Technique has a virtually unlimited range of potential applications.
D019985:Benchmarking; D015285:Hospital-Patient Relations; D006801:Humans; D033262:Narration; D009936:Organizational Innovation; D010353:Patient Education as Topic / Q000379:methods; D010564:Personnel, Hospital; D011785:Quality Assurance, Health Care; D014481:United States