title: 'Storytelling' by staff, patients brings issues to life, aids change.
abstract: Storytelling captures group's interest and personalizes key issues. Organizations such as the National Institutes of Health and the Institute for Healthcare Improvement have gotten on the storytelling bandwagon. Technique has a virtually unlimited range of potential applications.
mesh_terms: D019985:Benchmarking; D015285:Hospital-Patient Relations; D006801:Humans; D033262:Narration; D009936:Organizational Innovation; D010353:Patient Education as Topic / Q000379:methods; D010564:Personnel, Hospital; D011785:Quality Assurance, Health Care; D014481:United States