Public information services in the field of communication disorders: comparison between teleservice and E-service.
This study evaluates the use of information services in the field of communication disorders by monitoring two communication disorders information services operated in Israel over 8-10 months. One was an E-service and the other was a teleservice. More women than men used the services. Approximately 85% of referrals were judged as appropriate and relevant to the field, and the majority of problems could be treated sufficiently through the service.
Amir
Ofer
O
Department of Communication Disorders, Sackler Faculty of Medicine, Tel-Aviv University, Israel. oferamir@post.tau.ac.il
Shabtai
Esther
E
D000293:Adolescent; D000328:Adult; D002648:Child; D002675:Child, Preschool; D003147:Communication Disorders / Q000503:physiopathology / Q000628:therapy*; D003710:Demography; D005260:Female; D006801:Humans; D007255:Information Services / Q000706:statistics & numerical data*; D020407:Internet / Q000706:statistics & numerical data*; D007557:Israel; D008297:Male; D019114:Remote Consultation / Q000706:statistics & numerical data*