title: Improving emergency department services. Ball Memorial strives for a more patient-friendly Emergency Department.
authors.affiliation: Ball Memorial Hospital, 2401 W. University Ave., Muncie, IN 47303, USA.
authors.forename: Doreen C
authors.initials: DC
authors.lastname: Johnson
mesh_terms: D003258:Consumer Behavior; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007196:Indiana; D011785:Quality Assurance, Health Care / Q000458:organization & administration*