title: The hard case for soft skills and retention. Staffing woes may be related to poorly developed soft skills in your leaders.
authors.affiliation: Trade Secrets, Arlington, TX, USA.
authors.forename: James L
authors.initials: JL
authors.lastname: Ashbaugh
mesh_terms: D004645:Empathy; D006270:Health Facility Administrators / Q000523:psychology / Q000592:standards*; D006801:Humans; D007400:Interprofessional Relations; D007588:Job Satisfaction; D007857:Leadership; D015279:Organizational Culture; D010558:Personnel Loyalty; D011361:Professional Competence; D013192:Staff Development / Q000458:organization & administration*; D014481:United States