title: Street culture: customer service in EMS.
authors.affiliation: Hudson Valley Regional EMS Council, Newburgh, N.Y., USA. rbarishansky@onebox.com
authors.forename: Raphael M
authors.initials: RM
authors.lastname: Barishansky
authors.forename: Shai
authors.initials: S
authors.lastname: Jaskoll
mesh_terms: D000368:Aged; D000369:Aged, 80 and over; D003142:Communication; D004632:Emergency Medical Services / Q000458:organization & administration / Q000592:standards*; D004634:Emergency Medical Technicians / Q000523:psychology*; D004645:Empathy; D005260:Female; D006801:Humans; D015279:Organizational Culture; D017060:Patient Satisfaction; D011368:Professional-Family Relations; D011369:Professional-Patient Relations; D011785:Quality Assurance, Health Care; D014481:United States