title: Older people. Courtesy entitles.
abstract: A study of 72 people, with an average age of 72, showed that dignity--and lack of it--were key issues in their estimation of care. Concerns about lack of dignity centred on lack of privacy, mixed sex wards, forms of address and loss of independence. The study suggested that older people do not complain about care for fear of retaliation.
authors.affiliation: Medical Research Council Health Services Research Collaboration, Bristol University.
authors.forename: Michael
authors.initials: M
authors.lastname: Calnan
authors.forename: Gillian
authors.initials: G
authors.lastname: Woolhead
authors.forename: Paul
authors.initials: P
authors.lastname: Dieppe
mesh_terms: D000368:Aged / Q000523:psychology*; D000369:Aged, 80 and over / Q000523:psychology; D004645:Empathy; D005260:Female; D017144:Focus Groups; D015285:Hospital-Patient Relations; D006801:Humans; D008297:Male; D009723:Nurse-Patient Relations; D010817:Physician-Patient Relations; D011287:Prejudice; D018907:Privacy; D012297:Right to Die; D006113:United Kingdom; D026712:Value of Life