Self-managing teams: a strategy for quality improvement.
Organizations are impacted by their environments, and health care settings are no different. Individuals charged with improving a practice are often impeded by environmental barriers, including incomplete information for decision making. One strategy to empower an organization for change is to form a self-managing team. This paper discusses the self-managing team concept and uses a case study to illustrate its application in primary care. Factors contributing to team success are presented as a guide, and a reminder--there is more to an effective team than gathering people in a room.
Feifer
Chris
C
Department of Family Medicine, Keck School of Medicine, Unversity of Southern California, Los Angeles, Calif, USA. feifer@usc.edu
Nocella
Kiki
K
DeArtola
Ignacio
I
Rowden
Suzanne
S
Morrison
Stephen
S
D000046:Academic Medical Centers; D000553:Ambulatory Care / Q000458:organization & administration*; D000555:Ambulatory Care Information Systems; D017598:Efficiency, Organizational; D005194:Family Practice / Q000193:education / Q000458:organization & administration*; D006801:Humans; D007324:Institutional Management Teams; D007400:Interprofessional Relations; D007857:Leadership; D019982:Organizational Case Studies; D009936:Organizational Innovation; D011320:Primary Health Care / Q000458:organization & administration* / Q000592:standards; D011785:Quality Assurance, Health Care / Q000379:methods*