An interactive voice response system to enhance antidepressant medication compliance.
Advances in technology can have direct and indirect benefits to clinical practice. The challenge that clinicians face is to properly match resources and outcomes, along with patient preferences. This article explores the use of an innovative interactive voice response system to increase patient compliance with antidepressant medication prescribed in primary care settings. The development of the interactive voice response system, its implementation, and clinical outcomes are described. The findings underscore the need to carefully match intervention strategies with the needs of specific patient populations, and the importance of human dialog in the context of healing.
Stuart
Gail W
GW
College of Nursing, Medical University of South Carolina, Charleston, SC, USA. stuartg@musc.edu
Laraia
Michele T
MT
Ornstein
Steven M
SM
Nietert
Paul J
PJ
D000328:Adult; D000928:Antidepressive Agents / Q000627:therapeutic use*; D001291:Attitude of Health Personnel; D003866:Depressive Disorder / Q000188:drug therapy*; D004522:Educational Status; D005260:Female; D006801:Humans; D017063:Outcome Assessment, Health Care; D010349:Patient Compliance / Q000706:statistics & numerical data*; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D011320:Primary Health Care / Q000458:organization & administration*; D017010:Reminder Systems; D012648:Self Care; D013689:Telephone; D014481:United States; D014584:User-Computer Interface; D014831:Voice
D000928:Antidepressive Agents