Does publicizing hospital performance stimulate quality improvement efforts?
This study evaluates the impact on quality improvement of reporting hospital performance publicly versus privately back to the hospital. Making performance information public appears to stimulate quality improvement activities in areas where performance is reported to be low. The findings from this Wisconsin-based study indicate that there is added value to making this information public.
Hibbard
Judith H
JH
Department of Planning Public Policy and Management at the University of Oregon in Eugene, USA.
Stockard
Jean
J
Tusler
Martin
M
D001291:Attitude of Health Personnel; D019985:Benchmarking; D003258:Consumer Behavior; D030881:Disclosure; D019538:Health Care Surveys; D006739:Hospital Administration / Q000592:standards*; D006801:Humans; D033181:Information Dissemination; D011641:Public Relations; D011785:Quality Assurance, Health Care / Q000706:statistics & numerical data*; D019984:Quality Indicators, Health Care; D014922:Wisconsin