title: Determinants of satisfaction and turnover among nursing assistants. The results of a statewide survey.
abstract: This research is an examination of job satisfaction and turnover among nursing assistants employed in nursing homes. Using a statewide sample with 550 nursing assistants responding, the results indicated that 60% were satisfied with their jobs and 30% planned to quit. The nursing assistants participating in this study identified the relationship with the resident as the most important work issue, and their major reason for staying in the job. They were most dissatisfied with pay, benefits, and recognition and appreciation. Although the respondents were dissatisfied with benefits and salary, these work issues could not explain overall satisfaction or turnover. The multivariate analysis confirmed that professional growth and involvement in work-related decisions, supervision, and management keeping employees informed were significantly related to both turnover and overall satisfaction.
authors.affiliation: Nelson Mandela School of Public Policy and Urban Affairs, Health Services Administration Specialization, Southern University, P.O. Box 9656, 409 Rodney Higgins Hall, Baton Rouge, LA 70813, USA.
authors.forename: Sharon K
authors.initials: SK
authors.lastname: Parsons
authors.forename: William Paul
authors.initials: WP
authors.lastname: Simmons
authors.forename: Katherine
authors.initials: K
authors.lastname: Penn
authors.forename: Melanie
authors.initials: M
authors.lastname: Furlough
mesh_terms: D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D005260:Female; D005851:Geriatric Nursing; D019538:Health Care Surveys; D006707:Homes for the Aged; D006801:Humans; D007588:Job Satisfaction; D008145:Louisiana; D008297:Male; D008875:Middle Aged; D015999:Multivariate Analysis; D009728:Nursing Assistants / Q000600:supply & distribution*; D009735:Nursing Homes; D010563:Personnel Turnover / Q000706:statistics & numerical data*; D011795:Surveys and Questionnaires; D014481:United States; D000078329:Workforce