title: Beyond cultural competence: what child protection managers need to know and do.
abstract: This article addresses issues for child protection managers, such as hiring, program design, service evaluation, and policy development. It presents three frameworks for levels of organizational change: cultural sensitivity, which modifies existing services to better meet the needs of target populations; self-reflective cultural sensitivity, which calls for managers to be aware of personal and organizational cultural values; and cultural solidarity, which acknowledges that organizational power is vested in managers, which can oppress clients.
authors.affiliation: Domestic Violence Unit, Department of Social Services, Boston, MA, USA.
authors.forename: Fernando
authors.initials: F
authors.lastname: Mederos
authors.forename: Isa
authors.initials: I
authors.lastname: Woldeguiorguis
mesh_terms: D000288:Administrative Personnel / Q000193:education; D002648:Child; D002649:Child Abuse / Q000208:ethnology / Q000517:prevention & control*; D003362:Cost-Benefit Analysis; D018864:Cultural Diversity; D006801:Humans; D009936:Organizational Innovation; D010561:Personnel Staffing and Scheduling; D011361:Professional Competence; D016730:Program Development; D012947:Social Work / Q000191:economics / Q000458:organization & administration*; D014481:United States