title: Report cards--a willingness to change.
authors.affiliation: Clinical Laboratories, Mercy Medical Center-North Iowa (MMC-NI), USA.
authors.forename: John
authors.initials: J
authors.lastname: Eckhart
mesh_terms: D003258:Consumer Behavior; D006801:Humans; D033181:Information Dissemination; D007484:Iowa; D007755:Laboratories, Hospital / Q000592:standards*; D007857:Leadership; D009936:Organizational Innovation; D019984:Quality Indicators, Health Care; D012941:Social Responsibility; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000379:methods*