title: Consumerism and patient satisfaction. Foreword.
authors.affiliation: Press Ganey Associates, Inc., South Bend, Indiana, USA.
authors.forename: Maxwell
authors.initials: M
authors.lastname: Drain
mesh_terms: D000553:Ambulatory Care / Q000592:standards*; D001294:Attitude to Health; D006801:Humans; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care