title: Internet health-care delivery: providing nurse-led care online.
abstract: NHS Direct has proved a great success, providing advice over the phone to the public about a range of health issues. NHS Direct Online does not, however, offer a live symptom-based clinical enquiry service, yet public demand indicates this would be a welcome addition. A pilot project is now in development to meet this demand. This paper looks at the feasibility of such a service.
authors.affiliation: NHS Direct Online, Southampton.
authors.forename: Aideen M
authors.initials: AM
authors.lastname: Tarpey
mesh_terms: D003695:Delivery of Health Care / Q000458:organization & administration; D005240:Feasibility Studies; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D007255:Information Services / Q000458:organization & administration*; D020407:Internet / Q000458:organization & administration*; D009730:Nursing Assessment / Q000458:organization & administration; D009732:Nursing Care / Q000458:organization & administration*; D009862:Online Systems / Q000458:organization & administration; D010865:Pilot Projects; D013222:State Medicine / Q000458:organization & administration*; D017216:Telemedicine / Q000458:organization & administration*; D006113:United Kingdom