title: Changing business practices for appointing in military outpatient medical clinics: the case for a true "open access" appointment scheme for primary care.
authors.affiliation: Bureau of Medicine and Surgery Managed Care, TRICARE Mid-Atlantic Region 2/Humana Military Health Services, Inc., Norfolk, Virginia, USA.
authors.forename: Micah L
authors.initials: ML
authors.lastname: Meyers
mesh_terms: D000554:Ambulatory Care Facilities / Q000458:organization & administration* / Q000706:statistics & numerical data; D001071:Appointments and Schedules; D001291:Attitude of Health Personnel; D002391:Catchment Area, Health; D003659:Decision Making, Organizational; D006297:Health Services Accessibility / Q000458:organization & administration*; D006801:Humans; D008887:Military Medicine / Q000458:organization & administration*; D020380:Needs Assessment; D019982:Organizational Case Studies; D009937:Organizational Objectives; D017060:Patient Satisfaction; D010561:Personnel Staffing and Scheduling; D010934:Planning Techniques; D011320:Primary Health Care / Q000458:organization & administration* / Q000706:statistics & numerical data; D014768:Virginia; D000078329:Workforce