Waiting times. Catch up, keep up.
Trusts vary greatly on their progress in achieving waiting-list targets, particularly for 2005. A study of trusts with a range of performances identified four key criteria: information use, managerial focus, capacity and long-term efficiency. Actions that help a trust 'catch up' rarely help them 'keep up; strategies may need to change once waiting lists have fallen markedly. Flexibility, forward planning and 'expecting the unexpected' are characteristics of successful trusts.
Appleby
John
J
London School of Economics.
Boyle
Seán
S
Devlin
Nancy
N
Harley
Mike
M
Harrison
Anthony
A
Locock
Louise
L
D017598:Efficiency, Organizational; D006302:Health Services Research; D006779:Hospitals, Public / Q000458:organization & administration*; D010934:Planning Techniques; D013222:State Medicine; D006113:United Kingdom; D014850:Waiting Lists