Anger: the mismanaged emotion.
Mismanaged anger is a significant problem in health care settings. Research-based information is presented on the angry emotionality that nurses frequently encounter. Gender differences in anger are examined. Strategies are presented for dealing with angry patients, physicians, and colleagues.
Thomas
Sandra P
SP
University of Tennessee, Knoxville, TN, USA.
D000223:Adaptation, Psychological; D000786:Anger; D006801:Humans; D007389:Internal-External Control; D007400:Interprofessional Relations; D008571:Men / Q000523:psychology; D024802:Nurse's Role; D009723:Nurse-Patient Relations; D009726:Nurses / Q000523:psychology*; D011209:Power, Psychological; D012307:Risk Factors; D012919:Social Behavior; D012944:Social Support; D014705:Verbal Behavior; D014930:Women / Q000523:psychology; D016526:Workload