Telephone contact centre links to primary healthcare reform.
A new telephone health advice service implemented in September 2000 is integral to the Capital Health (Edmonton) Region's strategy to build a comprehensive approach to primary healthcare. Capital Health Link operates 24 hours a day, seven days a week and was the first comprehensive nurse-based health advice phone line in Alberta.
Weatherill
Sheila
S
Edmonton's Capital Health Region.
Paul
Susan
S
Stewart
Marianne
M
D000416:Alberta; D003299:Cooperative Behavior; D018166:Health Care Reform; D006297:Health Services Accessibility / Q000458:organization & administration*; D015277:Hotlines; D006801:Humans; D009313:National Health Programs; D009726:Nurses; D011320:Primary Health Care / Q000458:organization & administration*; D019114:Remote Consultation / Q000458:organization & administration*; D013689:Telephone