Organization structure as a moderator of the relationship between procedural justice, interactional justice, perceived organizational support, and supervisory trust.
Organizational justice researchers recognize the important role organization context plays in justice perceptions, yet few studies systematically examine contextual variables. This article examines how 1 aspect of context--organizational structure--affects the relationship between justice perceptions and 2 types of social exchange relationships, organizational and supervisory. The authors suggest that under different structural conditions, procedural and interactional justice will play differentially important roles in determining the quality of organizational social exchange (as evidenced by perceived organizational support [POS]) and supervisory social exchange (as evidenced by supervisory trust). In particular, the authors hypothesized that the relationship between procedural justice and POS would be stronger in mechanistic organizations and that the relationship between interactional justice and supervisory trust would be stronger in organic organizations. The authors' results support these hypotheses.
Department of Management, University of Central Florida, Orlando, Florida 32816-1400, USA. maureen.ambrose@bus.ucf.edu
Maureen L
ML
Ambrose
Marshall
M
Schminke
D000328:Adult; D018592:Cross-Over Studies; D005260:Female; D006801:Humans; D007398:Interpersonal Relations; D008297:Male; D015279:Organizational Culture; D012935:Social Justice; D012938:Social Perception; D012944:Social Support; D017132:Workplace