[Information and consultation system in a commercial laboratory].
We, the Japan Clinical Laboratories, Inc., have a department of information and consultation for our customers, medical institutions such as hospitals, clinics and so on. We collect samples from the customers and deliver the data from those samples back to them. Our department of information and consultation often receives various questions and complains from the customers. The contents of the questions and complains are about the clinical significance of the tests, the interpretation of the test results, and so on. We introduce them in this paper, in order to highlight the relations between commercial laboratories and their customers, and to point out the differences between commercial laboratories and the medical laboratories in hospitals.
Japan Clinical Laboratories, Inc., Kuze-gun, Kyoto-pref. 613-0046.
Yujiro
Y
Takahashi
D002984:Clinical Laboratory Information Systems; D006801:Humans; D007753:Laboratories; D017149:Private Sector; D012017:Referral and Consultation