Itemized bill: novel method to audit the process of laparoscopic cholecystectomy.
One of the recurring obstacles to the successful completion of a medical audit cycle is the unavailability of accurate and complete information. This is particularly evident in the review of clinical processes, where the hand-written medical record is the source of information. We have attempted to bypass this information deficit by using information recorded primarily for financial transactions, using the itemized bill. The study was conducted in two parts. Initially information recorded as an itemized bill for the in-hospital process of laparoscopic cholecystectomies over a one-year period was analyzed. Areas for change in practice were identified, and recommendations were developed. These recommendations were presented to a multidisciplinary group consisting of consultants, residents, and nursing staff involved in caring for these patients. A clinical pathway was developed and implemented from these recommendations. One year after introduction, a review of the clinical pathway was undertaken using the same methodology. The in-hospital process consisted of 23 charge categories according to the itemized bill. Of these, 8 accounted for 95% of the total charge. The surgeon's fee and the anesthesiologist's fee accounted for 34% of the total; medical/surgical supplies, 20%; operating theater time, 17%; pharmacy, 7%; radiology, 5%; laboratory, 7%; and ward, 4%. Areas were identified in the latter 6 categories for change. Review of practice 1 year after implementation of the changes showed that a large number of recommendations were in place. We describe a new method for auditing the processes of medical care, using the itemized bill to adapt and use information primarily recorded for financial purposes.
Department of Surgery, The Aga Khan University Hospital, Stadium Road, P.O. Box 3500 Karachi, 74800 Pakistan. inam.pal@aku.edu
Khawaja Mohammad Inam
KM
Pal
Mushtaq
M
Ahmed
D017081:Cholecystectomy, Laparoscopic / Q000191:economics* / Q000706:statistics & numerical data; D019091:Critical Pathways; D017723:Drug Utilization Review; D005251:Fees, Medical / Q000706:statistics & numerical data*; D005260:Female; D006302:Health Services Research; D017722:Hospital Charges / Q000706:statistics & numerical data*; D006801:Humans; D008297:Male; D008485:Medical Audit / Q000191:economics / Q000379:methods*; D010154:Pakistan; D010350:Patient Credit and Collection / Q000706:statistics & numerical data*; D010818:Practice Patterns, Physicians' / Q000191:economics; D017064:Process Assessment, Health Care / Q000379:methods*