Staff satisfaction. Down the line.
A survey of 34,400 staff in 59 London trusts found general dissatisfaction with pay but satisfaction with immediate managers, equal opportunities and communications. A good working relationship with an immediate manager emerged as key to feeling valued. The better the communications in a trust, the more staff felt valued. Forty-two per cent of respondents--14,000 people--did not have a personal development plan and had not had an appraisal, leaving them outside major career development systems. This left them dissatisfied.
Perryman
Sarah
S
Institute for Employment Studies, Sussex University.
Robinson
Dilys
D
D001291:Attitude of Health Personnel; D002322:Career Mobility; D003142:Communication; D006801:Humans; D007398:Interpersonal Relations; D007588:Job Satisfaction; D008131:London; D012456:Salaries and Fringe Benefits; D013222:State Medicine