When patients present a challenge.
Oxtoby
Kathy
K
D001291:Attitude of Health Personnel; D001294:Attitude to Health; D003142:Communication; D003220:Conflict, Psychological; D006801:Humans; D009723:Nurse-Patient Relations; D016272:Occupational Health; D017751:Safety Management / Q000379:methods; D012637:Security Measures; D012919:Social Behavior; D014705:Verbal Behavior; D014754:Violence / Q000517:prevention & control* / Q000523:psychology*; D014925:Wit and Humor as Topic