title: How does excellence become an everyday occurrence?
authors.affiliation: Providence Hospital & Medical Centers, Southfield, USA. jzaks@providence-hospital.org
authors.forename: Jeffery M
authors.initials: JM
authors.lastname: Zaks
mesh_terms: D019985:Benchmarking; D019317:Evidence-Based Medicine; D006298:Health Services Administration / Q000191:economics / Q000592:standards*; D006801:Humans; D017749:Total Quality Management; D014481:United States