title: [Self assessment tools].
abstract: Self assessment tools are an integral part of quality process and are involved in developing a quality assurance program. Improvements is becoming a necessity for the new international standards Iso 9001. After the evaluation of the situation and the measure of the results, the improvement developing program results from self assessment. This article intends to provide a better understanding of self assessment processing. The first part presents the technique used for the elaboration of the questionnaire in relation with 'good transfusion practices' and the tools used to identify opportunities for quality improvement. The involvement of the whole staff is the key for the efficiency of appropriate action. The second part presents how these tools can be applied in blood transfusion organisation and in some specific applications.
authors.affiliation: Unité de gestion des risques et de la qualité, EFS Ile-de-France, hôpital Saint-Vincent-de-Paul, 82, avenue Denfert-Rochereau, 75014, Paris, France. svp.ugrq@svp.ap-hop-paris.fr <svp.ugrq@svp.ap-hop-paris.fr>
authors.forename: C
authors.initials: C
authors.lastname: Fretz
mesh_terms: D001771:Blood Banks / Q000592:standards*; D001803:Blood Transfusion / Q000592:standards; D005069:Evaluation Studies as Topic; D006801:Humans; D010559:Personnel Management / Q000379:methods; D011785:Quality Assurance, Health Care / Q000379:methods* / Q000592:standards; D011786:Quality Control; D011795:Surveys and Questionnaires