title: Change--for better or worse?
authors.affiliation: CEO of Sentillion Inc., Andover, Mass., USA. rseliger@sentillion.com
authors.forename: Robert
authors.initials: R
authors.lastname: Seliger
mesh_terms: D003200:Computer User Training; D003284:Contract Services / Q000639:trends; D019981:Health Care Sector / Q000639:trends*; D006801:Humans; D007256:Information Systems / Q000639:trends; D009936:Organizational Innovation; D012922:Social Change; D012984:Software; D013685:Telecommunications / Q000639:trends*