title: International case management in Japan: one case manager's story.
abstract: This article reviews one case manager's experience with international case management. It is a practical and useful view by an American case manager based in another country who developed and implemented a case management service for U.S. employees in Japan. The importance of cross-cultural relationships between hospitals, providers, and case managers is highlighted. Examples of cross-cultural cooperation and international referrals are cited.
authors.forename: Joanne M
authors.initials: JM
authors.lastname: Petrelli
mesh_terms: D019090:Case Management / Q000458:organization & administration* / Q000592:standards; D003142:Communication; D003469:Culture; D006801:Humans; D007391:International Cooperation; D007564:Japan