Effect of a hypertension teaching protocol on patient and staff satisfaction in a rural community health center.
The purpose of this research was to examine the effect of a patient teaching protocol related to hypertension on patient and staff satisfaction in a rural community healthcare clinic. The rationale for this study was based on the positive relationship between staff and patient satisfaction highlighted in the literature. The literature also indicates that the implementation of a protocol can increase both patient and staff satisfaction. This study reinforces the positive relationship between patient and staff satisfaction in a rural setting. It also suggests a protocol may enhance patient and staff satisfaction.
Stanton
Marietta P
MP
Capstone College of Nursing, 504 University Boulevard, 459 Russell Hall, Tuscaloosa, AL 35487, USA.
Nix
Gina S
GS
D019090:Case Management / Q000592:standards; D002985:Clinical Protocols; D003151:Community Health Centers / Q000592:standards*; D006801:Humans; D006973:Hypertension / Q000517:prevention & control*; D007588:Job Satisfaction; D010353:Patient Education as Topic / Q000592:standards; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D019035:Rural Health Services / Q000592:standards*; D013663:Teaching / Q000379:methods*; D014481:United States