title: 'The focus is on patients' clinical needs and distress'.
authors.affiliation: Association of Community Health Councils for England and Wales, Earlsmead House, London N5 1PB.
authors.forename: Malcolm
authors.initials: M
authors.lastname: Alexander
mesh_terms: D003625:Data Collection; D004636:Emergency Service, Hospital / Q000592:standards* / Q000706:statistics & numerical data*; D006301:Health Services Needs and Demand; D006801:Humans; D008131:London; D013222:State Medicine / Q000592:standards; D014850:Waiting Lists