title: Playing with the service.
authors.forename: Sarah
authors.initials: S
authors.lastname: Harrison
mesh_terms: D001291:Attitude of Health Personnel; D018166:Health Care Reform / Q000458:organization & administration*; D006801:Humans; D009740:Nursing Staff / Q000458:organization & administration / Q000523:psychology; D009936:Organizational Innovation; D011209:Power, Psychological; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom