Are performance indicators generic? The international experience of the Quality Indicator Project.
Performance indicators for healthcare organizations represent a strategy for accountability worldwide. A universal approach to either the design for indicators or their applicability to local needs remains a work in progress. The Maryland Hospital Association's Quality Indicator Project (QIP) is the only indicator-based performance measurement system used worldwide. This paper presents, for the first time in QIP's 17 years of existence, data showing why MHA's QIP may qualify as the most accepted generic methodology for healthcare performance measurement and evaluation.
Kazandjian
Vahé A
VA
The Maryland Hospital Association, Elkridge, MD 21075, USA. vkazandjian@cpsciences.com
Matthes
Nikolas
N
Wicker
Karol G
KG
D002585:Cesarean Section / Q000706:statistics & numerical data; D003431:Cross-Cultural Comparison; D017598:Efficiency, Organizational; D005060:Europe / Q000453:epidemiology; D005202:Asia, Eastern / Q000453:epidemiology; D006739:Hospital Administration / Q000592:standards*; D017052:Hospital Mortality; D006801:Humans; D038622:Internationality; D008330:Management Audit / Q000592:standards*; D008396:Maryland; D010359:Patient Readmission / Q000706:statistics & numerical data; D010865:Pilot Projects; D019984:Quality Indicators, Health Care; D015203:Reproducibility of Results; D012941:Social Responsibility; D012954:Societies, Hospital; D014481:United States / Q000453:epidemiology