Quality here, there and everywhere: the application of a multi-dimensional learning tool to learning disability health services.
The following paper examines the applicability of Maxwell's Multi-dimensional Quality Evaluation model to community learning disability health services. The model defines seven dimensions against which the quality of any given service can be measured: effectiveness, efficiency, economy, equity, access to services, appropriateness and social acceptability. A number of examples in relation to community learning disability services are discussed.
McKenzie
K
K
Community Learning Disability Service, East and Midlothian NHS Trust, 9 Hospital Road, Haddington EH41 3PF.
White
D
D
Murray
G
G
Paxton
D
D
D003156:Community Mental Health Services / Q000191:economics / Q000592:standards*; D006297:Health Services Accessibility; D006801:Humans; D007859:Learning Disabilities / Q000628:therapy*; D015397:Program Evaluation / Q000379:methods*; D011785:Quality Assurance, Health Care / Q000379:methods*; D012606:Scotland