title: An army of patients. The VA struggles with a growing population of veterans using its healthcare system as it works to boost quality and capacity.
authors.forename: Tony
authors.initials: T
authors.lastname: Fong
mesh_terms: D002017:Budgets; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration / Q000592:standards* / Q000706:statistics & numerical data; D004608:Eligibility Determination; D015276:Health Care Rationing; D006787:Hospitals, Veterans / Q000458:organization & administration / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States; D014493:United States Department of Veterans Affairs / Q000458:organization & administration*; D014728:Veterans / Q000145:classification; D014850:Waiting Lists