title: A study of the skills and roles of senior-level health care managers.
abstract: This study identifies the most essential skills and roles of senior-level health care managers. The study first reviews the literature to describe major forces in the healthcare environment that impact management and then discusses the skills and roles of managers. From this, a descriptive list of skills and roles is created. Ten senior-level managers were interviewed to reveal six roles and associated skills necessary for managing in the current health care environment.
authors.affiliation: Department of Health Services Administration, Florida International University, Miami, USA.
authors.forename: Kristina L
authors.initials: KL
authors.lastname: Guo
mesh_terms: D006270:Health Facility Administrators / Q000592:standards*; D006302:Health Services Research; D006740:Hospital Administrators / Q000592:standards; D006801:Humans; D007407:Interviews as Topic; D007857:Leadership; D008329:Managed Care Programs / Q000458:organization & administration; D010559:Personnel Management / Q000379:methods*; D011361:Professional Competence; D024382:Professional Role; D014481:United States