title: The Ombudsman Program: an overview of the history, purpose, and role of ombudsmen in long-term care facilities.
authors.affiliation: Long-Term Care Ombudsman Program, Center on Aging, University of Texas Health Science Center, Houston, Texas 77030, USA. Dianne.Persson@uth.tmc.edu
authors.forename: Diane
authors.initials: D
authors.lastname: Persson