title: The new web order. Managed care serves customers and delivers savings.
authors.forename: Alan
authors.initials: A
authors.lastname: Joch
mesh_terms: D003258:Consumer Behavior; D017046:Cost Savings; D019451:Information Management; D020407:Internet; D008329:Managed Care Programs / Q000191:economics / Q000458:organization & administration*; D014481:United States