Using interagency collaboration to serve older adults with chronic care needs: the Care Advocate Program.
This article describes the Care Advocate Program, an interagency collaborative effort that involved health care organizations, social service agencies, and an academic research center to improve chronic care service delivery to older adults. The article discusses existing barriers to effective chronic care delivery as well as concepts for successful collaboration. The article describes the multiple and often competing demands of stakeholders who undertake collaborative projects. It concludes with lessons learned when partners from different settings work together to design and implement a demonstration program.
Alkema
Gretchen E
GE
The Andrus Gerontology Center, University of Southern California, Los Angeles 90089, USA.
Shannon
George R
GR
Wilber
Kathleen H
KH
D000368:Aged; D000369:Aged, 80 and over; D002908:Chronic Disease / Q000628:therapy*; D018672:Community Health Planning / Q000458:organization & administration*; D003159:Community-Institutional Relations; D003266:Continuity of Patient Care; D003299:Cooperative Behavior; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration*; D005260:Female; D006293:Health Promotion / Q000379:methods; D006299:Health Services for the Aged / Q000458:organization & administration*; D006801:Humans; D007373:Interinstitutional Relations; D008297:Male; D017146:Models, Organizational; D019982:Organizational Case Studies; D014481:United States