title: I.T. part of payers' new game plans. Payers are using software to improve customer service and health.
authors.forename: Joseph
authors.initials: J
authors.lastname: Goedert
mesh_terms: D016303:Clinical Pharmacy Information Systems; D016494:Computer Security; D003258:Consumer Behavior; D003363:Cost Control; D006801:Humans; D020407:Internet; D008329:Managed Care Programs / Q000458:organization & administration* / Q000592:standards; D008331:Management Information Systems; D011785:Quality Assurance, Health Care; D019114:Remote Consultation; D012984:Software; D014481:United States