title: The toll of downtime. A study calculates the time and money lost when automated systems go down.
authors.affiliation: Anderson Consulting Group Inc., Spring, Texas, USA.
authors.forename: Mark
authors.initials: M
authors.lastname: Anderson
mesh_terms: D003199:Computer Systems / Q000191:economics*; D003365:Costs and Cost Analysis; D004868:Equipment Failure / Q000191:economics*; D007256:Information Systems / Q000191:economics*; D009937:Organizational Objectives; D020416:Outsourced Services; D014481:United States