What do physician recommendations of health plans mean?
OBJECTIVE
To examine what determines physician recommendations of health plans and whether their recommendations reflect experiences with specific plans.


METHODS
Cross-sectional mail and telephone survey.


METHODS
A sample of 11453 physicians was surveyed from November 2000 to early 2001, and 3798 (2105 generalists, 1693 specialists) responded. After adjusting for ineligibles and duplicates, the response rate was estimated to be between 41% and 45%. Physician respondents were from 23 health plans in 5 regions: Florida, New York, Colorado, Pennsylvania, and Washington. Plans included those serving commercial, Medicare and Medicaid populations and represented group/staff type HMOs, independent practice associations, and preferred provider organizations. Measurements included self-reported experience with 9 health plan care management strategies and ratings of managed care beliefs and satisfaction with pay. Physicians were asked about their willingness to recommend the health plan to a family member or friend, to people with serious illnesses, or to other physicians.


RESULTS
Physician recommendations of a health plan were associated with the health plan's care management activities and with the physician's generalized beliefs about managed care and satisfaction with pay.


CONCLUSIONS
Physician health plan recommendations can reasonably be interpreted as partially reflecting physician experiences with specific plans. Therefore, they can play a role in helping purchasers and consumers compare health plans.
Wholey
Douglas R
DR
Division of Health Services Research and Policy, University of Minnesota, Minneapolis, Minn 55455, USA. whole001@umn.edu
Christianson
Jon B
JB
Jones
Kristina Fossum
KF
Finch
Michael
M
D000328:Adult; D001291:Attitude of Health Personnel; D003430:Cross-Sectional Studies; D005194:Family Practice / Q000458:organization & administration / Q000706:statistics & numerical data; D005260:Female; D019538:Health Care Surveys / Q000706:statistics & numerical data*; D006801:Humans; D008297:Male; D008329:Managed Care Programs / Q000458:organization & administration / Q000592:standards*; D008511:Medicine / Q000458:organization & administration / Q000706:statistics & numerical data; D008875:Middle Aged; D010820:Physicians / Q000523:psychology* / Q000706:statistics & numerical data; D019984:Quality Indicators, Health Care / Q000145:classification / Q000706:statistics & numerical data*; D012017:Referral and Consultation / Q000706:statistics & numerical data; D013038:Specialization; D014481:United States