title: Near-miss incident management in the chemical process industry.
abstract: This article provides a systematic framework for the analysis and improvement of near-miss programs in the chemical process industries. Near-miss programs improve corporate environmental, health, and safety (EHS) performance through the identification and management of near misses. Based on more than 100 interviews at 20 chemical and pharmaceutical facilities, a seven-stage framework has been developed and is presented herein. The framework enables sites to analyze their own near-miss programs, identify weak management links, and implement systemwide improvements.
authors.affiliation: Risk Management and Decision Processes Center, Operations and Information Management, The Wharton School of Management, University of Pennsylvania, 19104-6366, USA.
authors.forename: James R
authors.initials: JR
authors.lastname: Phimister
authors.forename: Ulku
authors.initials: U
authors.lastname: Oktem
authors.forename: Paul R
authors.initials: PR
authors.lastname: Kleindorfer
authors.forename: Howard
authors.initials: H
authors.lastname: Kunreuther
mesh_terms: D000062:Accidents, Occupational / Q000517:prevention & control / Q000706:statistics & numerical data; D002617:Chemical Industry; D006801:Humans; D016272:Occupational Health; D012308:Risk Management; D012449:Safety