Does your ED supply interpreter services?
To comply with federal guidelines, your ED must provide language assistance to non-English-speaking patients. Don't use family members as interpreters. Use a closed-circuit TV with a live interpreter or use the services of a telephone translation service. Offer incentives for multilingual staff, and provide tuition reimbursement for language classes.
D003144:Communication Barriers; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations; D011361:Professional Competence; D011369:Professional-Patient Relations; D014175:Translating; D014481:United States