Clinic visit and waiting: patient education and satisfaction.
Patients who were taught about their health problems while waiting in the clinic (n = 104) were significantly more satisfied with the education received during that visit than the control group (n = 101). The longer patients waited in the clinic to see their providers, the less satisfied they were with the clinic visit.
Oermann
Marilyn H
MH
Wayne State University, College of Nursing, Detroit, MI, USA.
Masserang
Mary
M
Maxey
Magdalena
M
Lange
Mary Patricia
MP
D000368:Aged; D000553:Ambulatory Care / Q000458:organization & administration*; D001071:Appointments and Schedules; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D013997:Time Factors