title: Caller ID: the art of telephone triage.
authors.affiliation: Division of Andrology and Microsurgery, Department of Urology, University of Michigan Medical Center, Ann Arbor, MI, USA.
authors.forename: Susanne A
authors.initials: SA
authors.lastname: Quallich
mesh_terms: D003362:Cost-Benefit Analysis; D003376:Counseling / Q000191:economics / Q000379:methods*; D016529:Emergency Nursing; D006801:Humans; D024802:Nurse's Role; D009723:Nurse-Patient Relations; D012051:Reimbursement Mechanisms; D019114:Remote Consultation / Q000191:economics / Q000379:methods*; D013689:Telephone; D014218:Triage / Q000191:economics / Q000379:methods*