title: Leadership. Stamp of greatness.
abstract: New research into leadership shows how NHS managers compare to those in other public services and the private sector: they tend to be better at harder skills rather than empathy. The research charts the effect of different leadership attributes on staff, broken down by sex and ranking. The single biggest leadership determinant of staff satisfaction--'showing genuine concern'--is a weakness for NHS managers.
authors.affiliation: Leeds University.
authors.forename: Beverly
authors.initials: B
authors.lastname: Alimo-Metcalfe
authors.forename: John
authors.initials: J
authors.lastname: Alban-Metcalfe
mesh_terms: D000288:Administrative Personnel / Q000592:standards* / Q000706:statistics & numerical data; D019985:Benchmarking; D003625:Data Collection; D006302:Health Services Research; D007857:Leadership; D017149:Private Sector; D011361:Professional Competence; D013222:State Medicine / Q000458:organization & administration*; D006113:United Kingdom