title: Voluntary problems. While California's PEP-C patient survey gains momentum, hospitals often aren't willing to participate in the quality gauge.
abstract: A voluntary survey of California patients' feelings about their hospital care is drawing wider support, even though half of the state's facilities still are not signing up. The Patients' Evaluation of Performance in California results help consumers make the difficult decision of where to seek care.
authors.forename: Laura B
authors.initials: LB
authors.lastname: Benko
mesh_terms: D002140:California; D019538:Health Care Surveys / Q000379:methods*; D006761:Hospitals / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D017060:Patient Satisfaction; D019984:Quality Indicators, Health Care; D035141:Voluntary Programs