Total turnaround: how to use national benchmarks, an operational review, and focus change strategies to totally turn an agency around.
Braveman
Carla
C
Wright
Kathleen
K
D019985:Benchmarking; D017598:Efficiency, Organizational; D018574:Home Care Agencies / Q000592:standards*; D017051:Hospice Care / Q000592:standards*; D006801:Humans; D007857:Leadership; D008330:Management Audit; D009936:Organizational Innovation; D017749:Total Quality Management / Q000379:methods*; D014481:United States