title: Ringing the changes.
authors.forename: Jane
authors.initials: J
authors.lastname: Dudman
mesh_terms: D017598:Efficiency, Organizational; D015277:Hotlines / Q000458:organization & administration*; D006801:Humans; D009722:Nurse Practitioners / Q000458:organization & administration*; D019114:Remote Consultation; D013222:State Medicine / Q000458:organization & administration*; D014218:Triage / Q000458:organization & administration; D006113:United Kingdom