title: Caller satisfaction with after-hours telephone advice: nurse advice service versus on-call pediatricians.
authors.forename: Sanford M
authors.initials: SM
authors.lastname: Melzer
mesh_terms: D003258:Consumer Behavior; D015277:Hotlines; D006801:Humans; D010371:Pediatric Nursing; D010372:Pediatrics; D014218:Triage / Q000379:methods*