title: Grievance tracking: targeting an improvement process.
authors.affiliation: Montifiore Medical Center, Bronx, NY, USA. jkasoff@Montefiore.org
authors.forename: Janet
authors.initials: J
authors.lastname: Kasoff
mesh_terms: D019992:Databases as Topic; D004648:Employee Grievances; D006801:Humans; D007750:Labor Unions; D009718:Nurse Administrators / Q000458:organization & administration*; D009740:Nursing Staff; D014481:United States