title: Do parents understand emergency department discharge instructions? A survey analysis.
abstract: BACKGROUND
  Understanding discharge instructions is crucial to optimal healing but may be compromised in the hectic environment of the emergency department.
  
  
  OBJECTIVE
  To determine parents' understanding of ED discharge instructions and factors that may affect it.
  
  
  METHODS
  A convenience sample of parents of children discharged home from the ED of an urban tertiary care pediatric facility (n = 287) and a suburban level II general hospital (n = 195) completed a 13 item questionnaire covering demographics, level of anxiety, and quality of physician's explanation. Parents also described their child's diagnosis and treatment instructions and indicated preferred auxiliary methods of delivery of information. Data were analyzed using the BMPD statistical package.
  
  
  RESULTS
  Full understanding was found in 72% and 78% of the parents at the respective centers for the diagnosis, and in 82% and 87% for the treatment instructions (P = NS between centers). There was no statistical correlation between level of understanding and parental age, gender, education, level of anxiety before or after the ED visit, or time of day. The most contributory factor to lack of understanding was staff use of medical terminology. Parents suggested further explanations by a special discharge nurse and written information as auxiliary methods.
  
  
  CONCLUSIONS
  Overall, parental understanding of ED discharge instructions is good. However, there remains a considerable number (about 20%) who fail to fully comprehend the diagnosis or treatment directives. This subset might benefit from the use of lay terminology by the staff, institution of a special discharge nurse, or use of diagnosis-specific information sheets.
authors.affiliation: Department of Emergency Medicine, Schneider Children's Medical Center of Israel, Petah Tiqva, Israel. waisy@clalit.org.il
authors.forename: Yehezkel
authors.initials: Y
authors.lastname: Waisman
authors.forename: Naomi
authors.initials: N
authors.lastname: Siegal
authors.forename: Michal
authors.initials: M
authors.lastname: Chemo
authors.forename: Gil
authors.initials: G
authors.lastname: Siegal
authors.forename: Lisa
authors.initials: L
authors.lastname: Amir
authors.forename: Yoram
authors.initials: Y
authors.lastname: Blachar
authors.forename: Marc
authors.initials: M
authors.lastname: Mimouni
mesh_terms: D000328:Adult; D002675:Child, Preschool; D032882:Comprehension; D003625:Data Collection; D004636:Emergency Service, Hospital; D005260:Female; D006776:Hospitals, Pediatric; D006801:Humans; D008297:Male; D010290:Parents / Q000193:education*; D010351:Patient Discharge; D010353:Patient Education as Topic / Q000379:methods*; D009626:Terminology as Topic