title: Hostile encounters.
abstract: Understanding why patients act in a hostile manner is the first step in defusing a potentially violent situation and preventing injury to the patient and the security officer who may be called on to intervene.
authors.affiliation: Mayo Clinic Hospital, Phoenix, AZ, USA.
authors.forename: Dennis W
authors.initials: DW
authors.lastname: Tuthill
mesh_terms: D001290:Attitude; D015285:Hospital-Patient Relations; D006801:Humans; D010361:Patients / Q000523:psychology*; D012637:Security Measures; D014481:United States; D014754:Violence / Q000517:prevention & control*