title: The business case for quality.
authors.forename: David
authors.initials: D
authors.lastname: Blom
authors.forename: Floyd
authors.initials: F
authors.lastname: Eisenberg
authors.forename: Rocky
authors.initials: R
authors.lastname: Fredrickson
authors.forename: Jean Paul
authors.initials: JP
authors.lastname: Gagnon
authors.forename: Steve
authors.initials: S
authors.lastname: Hanson
authors.forename: Larry
authors.initials: L
authors.lastname: Mullins
authors.forename: Dan
authors.initials: D
authors.lastname: Wolterman
authors.forename: Ellen
authors.initials: E
authors.lastname: Zane
authors.forename: Jim
authors.initials: J
authors.lastname: Bentley
mesh_terms: D003258:Consumer Behavior; D003659:Decision Making, Organizational; D006739:Hospital Administration / Q000592:standards*; D019982:Organizational Case Studies; D017749:Total Quality Management; D014481:United States