title: Patience on hold.
authors.affiliation: Applied Media Technologies Corporation, (AMTC), Clearwater, FL, USA.
authors.forename: Wendy
authors.initials: W
authors.lastname: Brown
mesh_terms: D039604:Answering Services / Q000145:classification / Q000191:economics / Q000458:organization & administration*; D006801:Humans; D011215:Practice Management, Dental