title: The patient's point of view--IT matters.
mesh_terms: D003362:Cost-Benefit Analysis; D004645:Empathy; D006801:Humans; D007256:Information Systems / Q000458:organization & administration*; D009723:Nurse-Patient Relations; D009936:Organizational Innovation; D018802:Patient-Centered Care / Q000458:organization & administration*; D011445:Prospective Payment System / Q000458:organization & administration; D012449:Safety; D014481:United States