title: Tops in quality. SSM is the first health care system to win the Malcolm Baldrige National Quality Award.
abstract: In 2002, SSM Health Care became the first health care organization in the country to win the Malcolm Baldrige National Quality Award. But as the system's CEO, Sister Mary Jean Ryan says, "This is not an endpoint for us. This is merely a milestone."
mesh_terms: D001363:Awards and Prizes; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration / Q000592:standards*; D017598:Efficiency, Organizational; D008923:Missouri; D009936:Organizational Innovation; D009937:Organizational Objectives; D017749:Total Quality Management; D014481:United States