Describing functional requirements for knowledge sharing communities.
Human collaboration in distributed knowledge sharing groups depends on the functionality of information and communication technologies (ICT) to support performance. Since many of these dynamic environments are constrained by time limits, knowledge must be shared efficiently by adapting the level of information detail to the specific situation. This paper focuses on the process of knowledge and context sharing with and without mediation by ICT, as well as issues to be resolved when determining appropriate ICT channels. Both technology-rich and non-technology examples are discussed.
Garrett
Sandra
S
School of Industrial Engineering, Purdue University, West Lafayette, IN 47906-1287, USA. garretsk@ecn.purdue.edu
Caldwell
Barrett
B
D003142:Communication; D003299:Cooperative Behavior; D006804:Ergonomics; D006126:Group Processes; D006801:Humans; D019451:Information Management; D007254:Information Science / Q000379:methods*; D007255:Information Services; D007257:Information Theory; D019359:Knowledge; D017146:Models, Organizational; D015233:Models, Statistical; D012044:Regression Analysis