title: Managing mistakes and challenges.
authors.forename: Janet
authors.initials: J
authors.lastname: Seden
authors.forename: John
authors.initials: J
authors.lastname: Burton
mesh_terms: D003258:Consumer Behavior; D034462:Dissent and Disputes; D006801:Humans; D008402:Mass Media; D019300:Medical Errors / Q000517:prevention & control; D009718:Nurse Administrators; D015279:Organizational Culture; D011361:Professional Competence; D012941:Social Responsibility