title: Innovative leadership through emotional intelligence.
abstract: Explore the relatively new concepts of emotional labor and emotional intelligence, and review leadership strategies that draw from these elements.
authors.affiliation: Patient Care Services, St. Anne's Hospital, Fall River, MA, USA.
authors.forename: Joan M
authors.initials: JM
authors.lastname: Vitello-Cicciu
mesh_terms: D001291:Attitude of Health Personnel; D004644:Emotions; D004645:Empathy; D006801:Humans; D007360:Intelligence; D007400:Interprofessional Relations; D007588:Job Satisfaction; D007857:Leadership; D008960:Models, Psychological; D009718:Nurse Administrators / Q000523:psychology*; D009740:Nursing Staff / Q000523:psychology* / Q000600:supply & distribution; D009745:Nursing, Supervisory / Q000458:organization & administration; D010559:Personnel Management / Q000379:methods; D010563:Personnel Turnover; D011340:Problem Solving; D011361:Professional Competence / Q000592:standards; D012647:Self-Assessment