title: Balancing the health care scorecard.
authors.affiliation: Southwest Texas State University-San Marcos, USA. shuttjb@earthlink.net
authors.forename: Judith A
authors.initials: JA
authors.lastname: Shutt
mesh_terms: D019985:Benchmarking / Q000379:methods*; D003132:Commerce; D003258:Consumer Behavior; D003659:Decision Making, Organizational; D006801:Humans; D007857:Leadership; D008329:Managed Care Programs / Q000592:standards*; D009937:Organizational Objectives; D019984:Quality Indicators, Health Care; D014481:United States