When push comes to shove: managers as mediators.
Nurse executives build healthy environments by encouraging managers to embrace their role as mediators.
Porter-O'Grady
Tim
T
Tim Porter O'Grady Associates, Inc., Otto, NC, USA.
D001291:Attitude of Health Personnel; D003142:Communication; D003220:Conflict, Psychological; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D017008:Negotiating / Q000379:methods* / Q000523:psychology*; D009718:Nurse Administrators / Q000523:psychology*; D024802:Nurse's Role; D009740:Nursing Staff / Q000523:psychology*; D011361:Professional Competence / Q000592:standards; D012660:Semantics