Factors associated with patients' trust in their general practitioner: a cross-sectional survey.
This study aimed to identify factors that are associated with patients' overall trust in their general practitioner (GP). A survey of patients in ten general practices in the East Midlands was conducted. Most patients (76%) reported high levels of trust in their GP. Regression analysis showed that measures of the quality of the GP-patient relationship (GP-patient communication, interpersonal care, and knowledge of the patient) were strongly associated with trust in a patient's usual GP, whereas patients' reports of duration of registration with the practice, and proportion of visits to the usual GP were not.
Clinical Governance Research & Development Unit, Department of General Practice & Primary Health Care, University of Leicester, Gwendolen Road, Leicester LE5 4PW. ccp3@le.ac.uk
Carolyn
C
Tarrant
Tim
T
Stokes
Richard
R
Baker
D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003142:Communication; D003266:Continuity of Patient Care / Q000592:standards; D003430:Cross-Sectional Studies; D005260:Female; D006801:Humans; D008297:Male; D008875:Middle Aged; D010817:Physician-Patient Relations; D010821:Physicians, Family; D012044:Regression Analysis; D011795:Surveys and Questionnaires; D035502:Trust