ED leadership competency matrix: an administrative management tool.
A successful ED relies on its leaders to master and demonstrate core competencies to be effective in the many arenas in which they interact and are responsible. A unique matrix model for the assessment of an ED leadership's key administrative skill sets is presented. The model incorporates capabilities related to the individual's cognitive aptitude, experience, acquired technical skills, behavioral characteristics, as well as the ability to manage relationships effectively. Based on the personnel inventory using the matrix, focused evaluation, development, and recruitment of ED key leaders occurs. This dynamic tool has provided a unique perspective for the evaluation and enhancement of overall ED leadership performance. It is hoped that incorporation of such a model will similarly improve the accomplishments of EDs at other institutions.
Advocate Lutheran General Hospital, Park Ridge, Illinois 60068, USA. douglas.propp-md@advocatehealth.com
Douglas A
DA
Propp
Seth
S
Glickman
Dennis T
DT
Uehara
D000223:Adaptation, Psychological; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D017146:Models, Organizational; D010551:Personality; D011361:Professional Competence; D012655:Self-Evaluation Programs; D014481:United States