[The research of quality of patient counselling and resources of pharmaceutical information in community pharmacy].
OBJECTIVE
To learn patients opinion about quantity and quality of patient counselling in pharmacy. Also, to explore usage of pharmacy information systems (PIS) in pharmacies; find out internet usage in pharmacy daily activities and it's determinants.


METHODS
Random anonymous questionnaire method.


RESULTS
Obtained answers indicated, that in pharmacy patients receive essential information about medicines usage, however, explanatory information is not sufficient. All pharmacies in Lithuania daily use PIS, more than a half of market is occupied by "Skaitos kompiuteriu servisas" PIS ("SKS Vaistai"). Sixty percent of Lithuanian pharmacies have internet connection; 50% of all personnel of pharmacies use internet in their work. In this time pharmacies of Lithuania are not satisfied of with any PIS, and attempt to compensate shortage of information in other ways.
Mikalauskiene
Rita
R
Faculty of Pharmacy, Kaunas University of Medicine, Kaunas, Lithuania. ritusinka@one.lt
Davalgiene
Julija
J
Radziūnas
Raimondas
R
Skyrius
Vaidas
V
Aniūnas
Mykolas
M
D003157:Community Pharmacy Services / Q000592:standards*; D003376:Counseling / Q000592:standards; D004346:Drug Information Services; D006801:Humans; D020407:Internet; D008097:Lithuania; D010594:Pharmacies / Q000592:standards*; D011369:Professional-Patient Relations; D011787:Quality of Health Care; D012106:Research; D011795:Surveys and Questionnaires