title: Patient empowerment strategies for a safety net.
abstract: The Milwaukee County General Assistance Medical Program implemented strategies to improve the delivery of care to its patients that include patient education and a Nurse Telephone Line. The partnership between a county-funded program and an academic health center has been very productive and resulted in improvements to the program that benefit underserved patients. The outcomes of these educational strategies are described.
authors: Center for Healthy Communities, Department of Family and Community Medicine, Medical College of Wisconsin, Milwaukee, WI, USA.
authors: Marie
authors: M
authors: Wolff
authors: Ross
authors: R
authors: Spens
authors: Staci
authors: S
authors: Young
authors: Paula
authors: P
authors: Lucey
authors: Joseph
authors: J
authors: Cooper
authors: Syed
authors: S
authors: Ahmed
authors: Cheryl
authors: C
authors: Maurana
mesh_terms: D000328:Adult; D003153:Community Health Services / Q000458:organization & administration* / Q000706:statistics & numerical data; D005260:Female; D006801:Humans; D008297:Male; D017057:Medically Uninsured; D008875:Middle Aged; D024802:Nurse's Role; D009730:Nursing Assessment; D010353:Patient Education as Topic / Q000379:methods*; D017060:Patient Satisfaction; D013689:Telephone; D014922:Wisconsin