title: Understanding people.
authors.affiliation: Open University's School for Health and Social Welfare
authors.forename: Jill
authors.initials: J
authors.lastname: Reynolds
authors.forename: Sue
authors.initials: S
authors.lastname: Bailey
authors.forename: Janet
authors.initials: J
authors.lastname: Seden
authors.forename: Brian
authors.initials: B
authors.lastname: Dimmock
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D032882:Comprehension; D006801:Humans; D007400:Interprofessional Relations; D019359:Knowledge; D009042:Motivation; D009718:Nurse Administrators / Q000523:psychology*; D009740:Nursing Staff / Q000523:psychology*; D010559:Personnel Management; D011574:Psychoanalytic Theory; D011582:Psychological Theory