Multidimensional evaluation of a Clinical Information System for anaesthesiology: quality management, usability, and performances.
This paper describes a multi-dimensional assessment methodology to support the choice and selection process of Clinical Information Systems. The methodology includes 4 evaluation components: Fulfilment of Users Requirements, Usability Inspection, Usability Testing and Performance Evaluation. The methodology is illustrated with the case study of a selection of a CIS for anaesthesiology. It proved to be very efficient and powerful to support the selection process, to enhance users' involvement in the project, and to initiate the necessary re-engineering of the HCI.
Beuscart-Zéphir
Marie-Catherine
MC
EVALAB, CERIM, Faculté de Médecine, Lille France. mcbeuscart@univ-lille2.fr
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Hervé
H
Evrard
Fabienne
F
Guerlinger
Sandra
S
Watbled
Ludivine
L
Anceaux
Françoise
F
D000761:Anesthesia Department, Hospital / Q000458:organization & administration*; D003164:Competitive Bidding; D003659:Decision Making, Organizational; D020000:Decision Support Systems, Clinical / Q000592:standards*; D006804:Ergonomics; D005602:France; D006751:Hospital Information Systems / Q000592:standards*; D006785:Hospitals, University; D006801:Humans