title: Multidimensional evaluation of a Clinical Information System for anaesthesiology: quality management, usability, and performances.
abstract: This paper describes a multi-dimensional assessment methodology to support the choice and selection process of Clinical Information Systems. The methodology includes 4 evaluation components: Fulfilment of Users Requirements, Usability Inspection, Usability Testing and Performance Evaluation. The methodology is illustrated with the case study of a selection of a CIS for anaesthesiology. It proved to be very efficient and powerful to support the selection process, to enhance users' involvement in the project, and to initiate the necessary re-engineering of the HCI.
authors.affiliation: EVALAB, CERIM, Faculté de Médecine, Lille France. mcbeuscart@univ-lille2.fr
authors.forename: Marie-Catherine
authors.initials: MC
authors.lastname: Beuscart-Zéphir
authors.forename: Hervé
authors.initials: H
authors.lastname: Menu
authors.forename: Fabienne
authors.initials: F
authors.lastname: Evrard
authors.forename: Sandra
authors.initials: S
authors.lastname: Guerlinger
authors.forename: Ludivine
authors.initials: L
authors.lastname: Watbled
authors.forename: Françoise
authors.initials: F
authors.lastname: Anceaux
mesh_terms: D000761:Anesthesia Department, Hospital / Q000458:organization & administration*; D003164:Competitive Bidding; D003659:Decision Making, Organizational; D020000:Decision Support Systems, Clinical / Q000592:standards*; D006804:Ergonomics; D005602:France; D006751:Hospital Information Systems / Q000592:standards*; D006785:Hospitals, University; D006801:Humans