title: The development of trust in parents of hospitalized children.
abstract: OBJECTIVE
  The purpose of this study was to investigate the development of trust in parents of hospitalized children.
  
  
  METHODS
  Using grounded theory, semistructured interviews were conducted with 15 parents of children previously hospitalized, focusing on parents' experiences during their child's hospitalization. Data were analyzed using a constant comparative process. Themes and the core variable were identified and a model of trust developed.
  
  
  RESULTS
  The core variable related to the development of trust in healthcare providers was whether parents' expectations for care were met. Thematic areas that influenced whether expectations for care were met included preexisting trust; evaluation of care, including evaluation of technical skills and the meeting of parental and child needs; and behaviors of nurses and other healthcare providers that inhibited and fostered trust.
  
  
  CONCLUSIONS
  Strategies to enhance trust are discussed.
authors.affiliation: Department of Anesthesiology, Milton S. Hershey Medical Center, Hershey, PA, USA.
authors.forename: Virginia L
authors.initials: VL
authors.lastname: Thompson
authors.forename: Judith E
authors.initials: JE
authors.lastname: Hupcey
authors.forename: Mary Beth
authors.initials: MB
authors.lastname: Clark
mesh_terms: D000328:Adult; D002648:Child; D002673:Child, Hospitalized; D006801:Humans; D016294:Models, Nursing; D009732:Nursing Care / Q000379:methods*; D010342:Patient Acceptance of Health Care / Q000523:psychology; D011368:Professional-Family Relations; D035502:Trust / Q000523:psychology*