title: Strategic service-line planning. Building competitive advantage.
abstract: Service-line planning requires a healthcare organization to develop a business plan for each of its service lines. Successful service-line planning requires top leadership support, a willingness to allocate resources, the development of support mechanisms, the active support and involvement of physicians, and management commitment and accountability during implementation.
authors.affiliation: PartnersHealthCare System, Boston, USA. egreenspan@partners.org
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Greenspan
authors.forename: Susanna E
authors.initials: SE
authors.lastname: Krentz
authors.forename: Molly K
authors.initials: MK
authors.lastname: O'Neill
mesh_terms: D003659:Decision Making, Organizational; D019033:Delivery of Health Care, Integrated / Q000191:economics; D004465:Economic Competition; D006801:Humans; D007857:Leadership; D008404:Massachusetts; D008511:Medicine; D009096:Multi-Institutional Systems / Q000191:economics*; D010934:Planning Techniques; D011357:Product Line Management; D013038:Specialization; D014481:United States