Evaluating a spoken dialogue system for recording clinical observations during an endoscopic examination.
Paper, keyboard or mouse-driven systems may not be suitable for data capture because of the hands-busy constraint imposed by an endoscopic examination. A Spoken Dialogue System (SDS) has a number of advantages when compared to keyboard and mouse-driven input modalities, particularly with respect to hands free and eyes-free control of a system. However, any emerging technology will never deliver improved organizational effectiveness if it is not accepted and used. The Technology Acceptance Model (TAM) provides a framework that helps explain the determinants of computer acceptance. This study, through the application of TAM, demonstrates a high level of user acceptance with clinicians wanting to use spoken dialogue technology for recording clinical observations during an endoscopic examination. Clinicians would also prefer to use a SDS for recording endoscopy rather than use a paper-based or keyboard and mouse-driven system. Using a clinical narrative during an endoscopic examination was also perceived to be a natural way to record findings. Relationships between basic TAM variables were confirmed and relationships between quality of dialogue measures and TAM variables were established.
Barker
D J
DJ
School of Computing and Mathematics, University of Teesside, Middlesborough, Tees Valley, TS1 3BA, UK. d.j.barker@mecanique.co.uk
van Schaik
P
P
Simpson
D S
DS
Corbett
W A
WA
D000328:Adult; D001291:Attitude of Health Personnel; D001292:Attitude to Computers; D002984:Clinical Laboratory Information Systems; D003628:Database Management Systems / Q000295:instrumentation; D001330:Electronic Data Processing / Q000295:instrumentation* / Q000379:methods; D016099:Endoscopy, Gastrointestinal; D006785:Hospitals, University; D006801:Humans; D008297:Male; D008505:Medical Staff, Hospital / Q000523:psychology; D008875:Middle Aged; D019370:Observation; D012107:Research Design; D011795:Surveys and Questionnaires; D006113:United Kingdom; D014584:User-Computer Interface; D014831:Voice