An online communication tool alters the way patients find information.
Epilepsy Patients and users of an online educational and communication resource were polled about their information needs over time. Subjects appear to prefer to communicate with their specialist digitally rather than talk on the telephone or have a face-to-face visit. The longer the patients have access to the resource, the less likely they are to plan to make a face-to-face doctors office visit for information needs.
Prady
Stephanie
S
Massachusetts General Hospital, Boston, USA.
Finegan
Yolanda
Y
Lester
John
J
Daly
Lisa
L
Hoch
Daniel B
DB
D003142:Communication; D003625:Data Collection; D034742:Electronic Mail; D004827:Epilepsy; D006801:Humans; D009862:Online Systems; D010353:Patient Education as Topic; D010817:Physician-Patient Relations; D017216:Telemedicine