title: "Can you hear me now?" Providers must give patients a voice in efforts to reduce medical errors.
abstract: Efforts to improve health care safety can succeed only if providers listen to and otherwise actively involve patients. Several hospitals have created strategies to educate both staff and consumers to create a true provider-patient partnership that reduces the chance for errors.
authors.forename: Patrice L
authors.initials: PL
authors.lastname: Spath
mesh_terms: D003159:Community-Institutional Relations; D003299:Cooperative Behavior; D017408:Guidelines as Topic; D006266:Health Education; D015285:Hospital-Patient Relations; D006801:Humans; D007857:Leadership; D019300:Medical Errors / Q000517:prevention & control*; D008505:Medical Staff, Hospital / Q000193:education / Q000523:psychology; D015279:Organizational Culture; D010358:Patient Participation; D010817:Physician-Patient Relations; D017751:Safety Management / Q000379:methods / Q000592:standards*