System launches 3-level plan to cut ED crowding.
Improved communications and enlisting volunteers are key strategies. Targeted survey establishes a baseline of community attitudes. Emergency department magazine, videos help support patient education efforts.
D003159:Community-Institutional Relations; D003441:Crowding; D004636:Emergency Service, Hospital / Q000706:statistics & numerical data*; D006758:Hospital Volunteers; D006801:Humans; D010353:Patient Education as Topic; D013714:Tennessee