ACKNOWLEDGE: a tool to support knowledge capturing.
Knowledge management enhances organizational competitive advantages by supporting the capture, maintenance and communication of the business processes knowledge to organization members. ACKNOWLEDGE is a tool that supports tacit and explicit knowledge capturing. Organization members can use this tool to exteriorize knowledge related to organizational processes activities. The acquired knowledge is filtered, packed and stored into the organizational memory in order to be reused by other members during processes activities execution.
Montoni
Mariano
M
Federal University of Rio de Janeiro - COPPE, Rio de Janeiro, Brazil.
Rocha
Ana Regina
AR
Travassos
Guilherme
G
Villela
Karima
K
Galotta
Catia
C
D001938:Brazil; D016507:Cardiology Service, Hospital / Q000458:organization & administration*; D003658:Decision Making, Computer-Assisted; D003659:Decision Making, Organizational; D006801:Humans; D019451:Information Management / Q000379:methods*; D012984:Software