title: Expecting the unexpected.
authors.affiliation: Image Management Consultants, Winter Springs, Fla., USA. pacsman@ix.netcom.com
authors.forename: Michael
authors.initials: M
authors.lastname: Cannavo
mesh_terms: D003284:Contract Services; D017598:Efficiency, Organizational; D006740:Hospital Administrators; D009936:Organizational Innovation; D011872:Radiology Department, Hospital / Q000458:organization & administration*; D011873:Radiology Information Systems / Q000458:organization & administration*; D014584:User-Computer Interface; D014831:Voice