The patient experience.
Measuring patient experience, rather than satisfaction, is gaining leverage with employers, payers and the government. We look at why it's better and how it can improve quality.
Scalise
Dagmara
D
D016058:Analgesia, Patient-Controlled; D019985:Benchmarking; D003266:Continuity of Patient Care / Q000592:standards; D005060:Europe; D006272:Health Facility Environment / Q000592:standards; D006297:Health Services Accessibility / Q000592:standards; D006739:Hospital Administration / Q000592:standards*; D015285:Hospital-Patient Relations; D006801:Humans; D010146:Pain / Q000188:drug therapy; D010353:Patient Education as Topic / Q000592:standards; D017060:Patient Satisfaction; D018802:Patient-Centered Care; D011369:Professional-Patient Relations; D012944:Social Support; D014481:United States