Patient involvement. The Derby Theatre Project experience.
Patient involvement adds power and value to service redesign. Patient views can be extremely powerful when influencing clinical staff. They also provide a strong management case for change. Patient choice should be built into any service redesign. A model for improvement should form a template that can be amended to suit patient need and should take account of patient views. Patient views should be objective. Patients can give a better opinion of how services should be shaped when given a choice of what could be done. A model should offer different routes along a journey so that patients can say what they would prefer to happen.
Ainsworth
David
D
Southern Derbyshire Acute Hospitals NHS Trust, Derby.
D019538:Health Care Surveys; D006801:Humans; D005791:Patient Care; D010358:Patient Participation / Q000379:methods*; D013222:State Medicine; D006113:United Kingdom