Designing a knowledge management system for distributed activities: a human centered approach.
In this study we use the principles of distributed cognition and the methodology of human-centered distributed information design to analyze a complex distributed human-computer system, identify its problems, and generate design requirements and implementation specifications of a replacement prototype for effective organizational memory and knowledge management. We argue that a distributed human-computer information system has unique properties, structures and processes that are best described in the language of distributed cognition. Distributed cognition provides researchers a richer theoretical understanding of human-computer interactions and enables re-searchers to capture the phenomenon that emerges in social interactions as well as the interactions between people and structures in their environment.
Rinkus
Susan
S
The University of Texas School of Health Information Sciences at Houston, USA.
Johnson-Throop
Kathy A
KA
Zhang
Jiajie
J
D001185:Artificial Intelligence; D001698:Biomedical Engineering; D003071:Cognition; D003195:Computer Communication Networks; D003625:Data Collection; D006801:Humans; D007256:Information Systems / Q000458:organization & administration*; D008328:Man-Machine Systems; D013026:Space Flight; D014584:User-Computer Interface