Quest for quality care and patient safety: the case of Singapore.
Quality of care in Singapore has seen a paradigm shift from a traditional focus on structural approaches to a broader multidimensional concept which includes the monitoring of clinical indicators and medical errors. Strong political commitment and institutional capacities have been important factors for making the transition. What is still lacking, however, is a culture of rigorous programme evaluation, public involvement, and patient empowerment. Despite these imperfections, Singapore has made considerable strides and its experience may hold lessons for other small developing countries in the common quest for quality care and patient safety.
Lim
M K
MK
Department of Community, Occupational and Family Medicine, Faculty of Medicine National University of Singapore, Singapore, Singapore. coflimmk@nus.edu.sg
D019468:Disease Management; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control*; D017060:Patient Satisfaction; D017410:Practice Guidelines as Topic; D011787:Quality of Health Care; D017751:Safety Management; D012846:Singapore