title: Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills.
authors.forename: J
authors.initials: J
authors.lastname: Car
authors.forename: G K
authors.initials: GK
authors.lastname: Freeman
authors.forename: M R
authors.initials: MR
authors.lastname: Partridge
authors.forename: A
authors.initials: A
authors.lastname: Sheikh
mesh_terms: D015277:Hotlines; D006801:Humans; D011361:Professional Competence; D011787:Quality of Health Care; D012017:Referral and Consultation; D012449:Safety; D006113:United Kingdom