Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills.
Car
J
J
Freeman
G K
GK
Partridge
M R
MR
Sheikh
A
A
D015277:Hotlines; D006801:Humans; D011361:Professional Competence; D011787:Quality of Health Care; D012017:Referral and Consultation; D012449:Safety; D006113:United Kingdom