title: Finance issue brief: Consumer grievance procedures: internal and independent appeals: year end report-2003.
mesh_terms: D003254:Consumer Advocacy / Q000331:legislation & jurisprudence*; D003258:Consumer Behavior / Q000331:legislation & jurisprudence*; D006264:Health Benefit Plans, Employee / Q000331:legislation & jurisprudence; D006291:Health Policy / Q000331:legislation & jurisprudence; D006801:Humans; D007345:Insurance Claim Review / Q000331:legislation & jurisprudence*; D019458:Insurance Coverage / Q000331:legislation & jurisprudence*; D008329:Managed Care Programs / Q000331:legislation & jurisprudence; D028701:Patient Rights / Q000331:legislation & jurisprudence*; D013219:State Government; D014481:United States