Lack of communication affects the care of patients and families.
The Health Service Ombudsman publishes reports of complaints investigated in the NHS. Poor communication was a feature of the following three cases. In the first, consent to a procedure was not obtained. In the second, failure to respond to a complaint added to a bereaved family's distress. In the final example, nursing teams failed to communicate in the interests of a patient.
Abraham
Ann
A
D003144:Communication Barriers; D034462:Dissent and Disputes; D005260:Female; D006801:Humans; D007258:Informed Consent; D007400:Interprofessional Relations; D008297:Male; D009313:National Health Programs / Q000592:standards*; D009369:Neoplasms / Q000451:nursing; D024802:Nurse's Role; D009723:Nurse-Patient Relations; D010166:Palliative Care; D010344:Patient Advocacy; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000592:standards; D011368:Professional-Family Relations; D011644:Puerperal Disorders / Q000175:diagnosis / Q000628:therapy; D011787:Quality of Health Care; D006113:United Kingdom