[Presentation forms of occupational psychologic disorders: experience at a national-level call center].
Often in Occupational Medicine doctors misunderstand or underestimate the occupational psychologic discomfort forms deriving from "transverse risks" of organizational kind. In this communication is shortly described a our study with in a "call center". We explain the several kinds of psychologic discomfort which we have here recognized and studied. We show, at last, some of job's organization modifications rose from the first outcome of our study.
Papalia
F
F
Istituto di Medicina del Lavoro, Facoltà di Medicina e Chirurgia, U.C.S.C., Roma.
Vinci
M R
MR
Faia
V
V
Cesarini
L
L
Vinci
F
F
D006801:Humans; D007558:Italy; D009784:Occupational Diseases / Q000175:diagnosis*; D013315:Stress, Psychological / Q000175:diagnosis*