[Methodology for the elaboration of an Organizational Perceptions Index].
This article presents the methodological basis for elaborating an Organizational Perceptions Index. The tool allows one to grasp the perceptions of organization members and solve some problems identified in the process. It is assumed that perceptions are the result of individual and collective subjectivities, the latter referring to culturally-bounded, socially-constructed representations. The Organizational Perceptions Index expresses the positive or negative perceptions of organization members and integrates data related to four organizational dimensions: infra-structure, management, environment, and culture. The methodology integrates research data in an evaluation tool, with the aim of orienting interventions and monitoring changes over time.
Departamento de Ciências Sociais, Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz, Rio de Janeiro, RJ, 21041-210, Brasil. vaitsman@ensp.fiocruz.br
Jeni
J
Vaitsman
Luís Otávio
LO
Farias
Albertina Maria
AM
Mattos
Antônio Claret
AC
Campos Filho
D001291:Attitude of Health Personnel; D003625:Data Collection; D003695:Delivery of Health Care / Q000379:methods / Q000458:organization & administration*; D006282:Health Personnel / Q000458:organization & administration*; D006801:Humans; D007588:Job Satisfaction; D008962:Models, Theoretical; D015279:Organizational Culture; D010559:Personnel Management / Q000379:methods; D011787:Quality of Health Care / Q000592:standards; D000078329:Workforce