title: Increasing up-front collections.
abstract: Montefiore Medical Center increased the collections of the Department of Obstetrics & Gynecology and Women's Health by $1.2 million without cutting costs or increasing its charges. Instead, the organization appointed a billing director to take charge of revenue-cycle performance and redesign its billing processes by: Implementing standard processes organizationwide Involving physicians in data collection to ensure accurate claims Collecting copayments at the front end.
authors.affiliation: Montefiore Medical Center, Bronx, N.Y., USA. akapel@montefiore.org
authors.forename: Adrienne S
authors.initials: AS
authors.lastname: Kapel
authors.forename: Jeannine
authors.initials: J
authors.lastname: McCormack
authors.forename: Irwin R
authors.initials: IR
authors.lastname: Merkatz
authors.forename: Jayne
authors.initials: J
authors.lastname: Oliva
mesh_terms: D003669:Deductibles and Coinsurance; D017598:Efficiency, Organizational; D009519:New York City; D009775:Obstetrics and Gynecology Department, Hospital / Q000191:economics*; D010350:Patient Credit and Collection; D010564:Personnel, Hospital; D014481:United States