title: Outsiders get the call. Firms specializing in medical call centers, hospitalist programs see strong growth.
authors.forename: Julie
authors.initials: J
authors.lastname: Piotrowski
mesh_terms: D000720:Ancillary Services, Hospital / Q000458:organization & administration; D003159:Community-Institutional Relations; D017598:Efficiency, Organizational; D006739:Hospital Administration / Q000639:trends*; D020445:Hospitalists; D007253:Information Centers / Q000458:organization & administration*; D009720:Nurse Clinicians; D020416:Outsourced Services / Q000706:statistics & numerical data*; D017060:Patient Satisfaction; D013689:Telephone; D014218:Triage / Q000458:organization & administration; D014481:United States