Quality and disease management.
Does having a comprehensive list of quality targets as part of the contract incentivize vendors to do the right thing? Not necessarily. However, if a vendor needs incentives to do the right thing in the quality department, one may have picked the wrong vendor and/or negotiated the wrong contract. Conversely, a vendor willing to be measured by the most objective measures possible is a vendor with enough confidence in its own outcomes to be considered an excellent choice as a partner.
Lewis
Al
A
Disease Management Purchasing Consortium, Wellesley, Massachusetts 02481, USA. DiseasMgmt@aol.com
D003164:Competitive Bidding; D003284:Contract Services / Q000191:economics / Q000458:organization & administration*; D017046:Cost Savings; D019468:Disease Management; D006801:Humans; D011785:Quality Assurance, Health Care; D014481:United States