Consumer-driven health care. Freeing providers to innovate.
Corporate entrepreneurs drive improvements in a productive economy and are rewarded financially. The U.S. healthcare industry, on the other hand, allows payers to dictate prices and punishes any providers that try to create better, cheaper goods and services. The result is missed opportunities for innovation. Consumer-driven health care (CDHC), however, allows providers to innovate and offers consumers choice. Basically, CDHC matches supply and demand while rewarding skilled entrepreneurs.
Herzlinger
Regina E
RE
Harvard Business School, Boston, USA. rherzlinger@hbs.edu
D003256:Community Participation; D003695:Delivery of Health Care / Q000458:organization & administration*; D009936:Organizational Innovation; D014481:United States