Conflict management styles of Asian and Asian American nurses: implications for the nurse manager.
Foreign nurses and American nurses who are culturally diverse make up an increasing number of the US nursing workforce. Of foreign nurses, Asians constitute the largest number. Conflict is an inevitable aspect of human relations in health care settings. Nurses and other health team members with diverse cultural background bring to the workplace different conflict behaviors that directly impact the outcomes of conflicts. It is essential for health care team members and managers to be cognizant of different conflict behaviors as well as different conflict management styles so that strategies can be designed to build a culturally diverse health care team that is able to effectively achieve group and organizational objectives.
Xu
Yu
Y
Department of Community/Mental Health Nursing, College of Nursing, University of South Alabama, Mobile, AL 36688, USA. yxu@usouthal.edu
Davidhizar
Ruth
R
D001213:Asian; D003220:Conflict, Psychological; D018864:Cultural Diversity; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating; D009718:Nurse Administrators; D010557:Personnel Administration, Hospital; D014481:United States