title: Words that heal.
authors.forename: Douglas N
authors.initials: DN
authors.lastname: Frenkel
authors.forename: Carol B
authors.initials: CB
authors.lastname: Liebman
mesh_terms: D003142:Communication; D006801:Humans; D016365:Liability, Legal; D019300:Medical Errors; D017060:Patient Satisfaction; D010361:Patients / Q000523:psychology; D010817:Physician-Patient Relations; D014342:Truth Disclosure; D014481:United States