Increasing up-front collections.
Montefiore Medical Center increased the collections of the Department of Obstetrics & Gynecology and Women's Health by $1.2 million without cutting costs or increasing its charges. Instead, the organization appointed a billing director to take charge of revenue-cycle performance and redesign its billing processes by: Implementing standard processes organizationwide Involving physicians in data collection to ensure accurate claims Collecting copayments at the front end.
Kapel
Adrienne S
AS
Montefiore Medical Center, Bronx, N.Y., USA. akapel@montefiore.org
McCormack
Jeannine
J
Merkatz
Irwin R
IR
Oliva
Jayne
J
D003669:Deductibles and Coinsurance; D017598:Efficiency, Organizational; D009519:New York City; D009775:Obstetrics and Gynecology Department, Hospital / Q000191:economics*; D010350:Patient Credit and Collection; D010564:Personnel, Hospital; D014481:United States