Developing employee participation in the patient-satisfaction process.
Stavins
Cheryl L
CL
Texas Children's Hospital, Houston, USA.
D006776:Hospitals, Pediatric / Q000458:organization & administration / Q000592:standards; D006801:Humans; D017060:Patient Satisfaction; D010564:Personnel, Hospital; D011369:Professional-Patient Relations; D013192:Staff Development; D014481:United States