Community relations and organizations.
Establishing and maintaining excellent relations with organizations in the community that have influence on the hospital ED's success can be critical to the ability of ED leaders to achieve performance objectives and satisfy customers on an ongoing basis. Relationships with public service entities,especially EMS, are particularly important. Although the relationships with other individual community organizations may be of variable importance,the collective effort dictates the impact of the ED's overall organized community relations program and could have a significant effect on the overall success or failure of the ED.
Suter
Robert E
RE
Spring Branch Medical Center, Houston, TX, USA. RESuter@aol.com
D000329:Advertising; D003142:Communication; D019058:Community Networks; D003159:Community-Institutional Relations; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D015285:Hospital-Patient Relations; D006801:Humans; D007373:Interinstitutional Relations; D008389:Marketing of Health Services / Q000458:organization & administration; D017060:Patient Satisfaction; D008486:Physician Executives / Q000458:organization & administration; D011634:Public Health; D017751:Safety Management / Q000458:organization & administration