title: Factor structure of the Minnesota Satisfaction Questionnaire short form for restaurant employees.
abstract: The factor structure of the Minnesota Satisfaction Questionnaire short form for nonsupervisory restaurant employees was explored in questions among 2000 employees of three full-service restaurant chains operating in midwestern United States. A total of 2000 surveys were distributed to hourly employees of the three chains. From the mailing, 924 surveys were returned and found useable, a 46.2% response rate. Principal factors analysis identified a four-factor structure for the employees, in contrast to the original two-factor structure, but as in other studies the structure was multifactorial.
authors.affiliation: School of Hotel and Tourism Management, Adnan Menderes University, Kusadasi, Turkey.
authors.forename: Mura
authors.initials: M
authors.lastname: Hancer
authors.forename: R Thomas
authors.initials: RT
authors.lastname: George
mesh_terms: D000328:Adult; D005163:Factor Analysis, Statistical; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D015146:Midwestern United States; D010555:Personality Inventory / Q000706:statistics & numerical data*; D011594:Psychometrics / Q000706:statistics & numerical data; D015203:Reproducibility of Results; D012147:Restaurants