Telephone triage: the quiet revolution in Canada.
The computer revolution has for almost a decade been central to a nursing revolution known as telephone triage. The registered nurse can be virtually out in any community to help patients and their caregivers make informed decisions on appropriate emergent intervention and the venue commensurate with the determined level of necessity. Moreover, this presence in the province of New Brunswick has spawned positive effects in several unanticipated areas of community nursing.
O'Hanley
Peter
P
Department of Emergency Medicine, Dalhousie University and Clinidata Corporation, Moncton, New Brunswick, Canada. pohanley@clinidata.com
D002170:Canada; D003152:Community Health Nursing / Q000379:methods*; D003253:Consultants; D015277:Hotlines / Q000706:statistics & numerical data*; D006801:Humans; D007253:Information Centers; D017146:Models, Organizational; D009509:New Brunswick; D010865:Pilot Projects; D019114:Remote Consultation; D019035:Rural Health Services; D014218:Triage / Q000379:methods*