title: Delight internal customers with top-rate service.
authors.affiliation: Brown-Spath & Associates, Forest Grove, OR, USA.
authors.forename: Patrice
authors.initials: P
authors.lastname: Spath
mesh_terms: D019090:Case Management / Q000592:standards*; D003258:Consumer Behavior; D006739:Hospital Administration; D006801:Humans; D014481:United States