A better model by design ... and it works!
A Chief Nurse Executive and nursing staff redesign their work, creating the Enhanced Continuum of Care model. The new model has increased patient satisfaction and JCAHO compliance.
Mancher
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Coney Island Hospital, Brooklyn, N.Y., USA.
D003266:Continuity of Patient Care / Q000458:organization & administration*; D017598:Efficiency, Organizational; D006801:Humans; D016294:Models, Nursing; D024802:Nurse's Role; D015401:Nursing Administration Research; D009741:Nursing Staff, Hospital / Q000458:organization & administration*; D009936:Organizational Innovation; D010348:Patient Care Team / Q000458:organization & administration; D017060:Patient Satisfaction; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000458:organization & administration*