Strike a balance with decentralized housekeeping.
Housekeeping staff join patient-care teams to improve patient care, but the transition can cause problems of its own. Read how one hospital minimized the negative effects and improved staff productivity and patient satisfaction.
Hagenstad
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Patient-Care Services, Santa Rosa Memorial Hospital, Santa Rosa, Calif., USA.
Weis
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Brophy
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D002140:California; D003659:Decision Making, Organizational; D006754:Hospital Restructuring / Q000458:organization & administration*; D006764:Hospitals, Community; D006797:Housekeeping, Hospital / Q000458:organization & administration*; D006801:Humans; D007400:Interprofessional Relations; D007587:Job Description; D009741:Nursing Staff, Hospital / Q000458:organization & administration / Q000523:psychology; D015279:Organizational Culture; D017060:Patient Satisfaction; D018802:Patient-Centered Care / Q000458:organization & administration*; D011367:Professional Staff Committees / Q000458:organization & administration