An information system for drug prescription and distribution in a public hospital.
With 773 beds and 3696 employees, the Hospital das Clínicas da Faculdade de Medicina de Ribeirão Preto (HCFMRP)-Universidade de São Paulo, is one of the largest medical institutions in Latin America. The complete process of prescribing and distributing medication at HCFMRP involves the following stages: prescribing (physicians); ordering (infirmary); separating and dispensing (main drugstore); verifying and administering (infirmary). This was a manual process, normally taking place in the morning. Bottlenecks were inevitable and the risk of errors was elevated. An information system (IS) was devised and implemented with a view to controlling such problems. This article addresses the construction of this system and reports on a survey in which different groups of users have evaluated the project.
Costa
André Lucirton
AL
School of Economy and Business Administration, University of São Paulo, 3900 Bandeirantes Avenue, Ribeirão Preto-SP, Brazil. alcosta@usp.br
de Oliveira
Márcio Mattos Borges
MM
Machado
Roseli de Oliveira
Rde O
D001938:Brazil; D011307:Drug Prescriptions; D006751:Hospital Information Systems; D006779:Hospitals, Public / Q000458:organization & administration*; D008510:Medication Systems, Hospital; D019982:Organizational Case Studies