title: The role of value in provider-patient-payer relationships.
abstract: Value is becoming a topic of interest to 3 key players in the healthcare field-patients, payers, and providers. This article examines various value definitions and puts forth a composite value definition incorporating cost, quality, and worth elements. A value triad is created to demonstrate how value can be a linking mechanism between patient, payers and providers. Examples are then provided to assist managers in examining the value associated with payers and patients.
authors.affiliation: Department of Management and Marketing, College of Business Administration, Winthrop University, South Carolina, USA.
authors.forename: Keith J
authors.initials: KJ
authors.lastname: Benson
authors.forename: Robert
authors.initials: R
authors.lastname: Weech-Maldonado
authors.forename: Larry D
authors.initials: LD
authors.lastname: Gamm
mesh_terms: D001294:Attitude to Health; D003362:Cost-Benefit Analysis; D019981:Health Care Sector / Q000458:organization & administration* / Q000592:standards; D006297:Health Services Accessibility; D006801:Humans; D007373:Interinstitutional Relations; D017146:Models, Organizational; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D012941:Social Responsibility; D012945:Social Values; D017749:Total Quality Management; D014481:United States