The role of value in provider-patient-payer relationships.
Value is becoming a topic of interest to 3 key players in the healthcare field-patients, payers, and providers. This article examines various value definitions and puts forth a composite value definition incorporating cost, quality, and worth elements. A value triad is created to demonstrate how value can be a linking mechanism between patient, payers and providers. Examples are then provided to assist managers in examining the value associated with payers and patients.
Benson
Keith J
KJ
Department of Management and Marketing, College of Business Administration, Winthrop University, South Carolina, USA.
Weech-Maldonado
Robert
R
Gamm
Larry D
LD
D001294:Attitude to Health; D003362:Cost-Benefit Analysis; D019981:Health Care Sector / Q000458:organization & administration* / Q000592:standards; D006297:Health Services Accessibility; D006801:Humans; D007373:Interinstitutional Relations; D017146:Models, Organizational; D017060:Patient Satisfaction; D011369:Professional-Patient Relations; D012941:Social Responsibility; D012945:Social Values; D017749:Total Quality Management; D014481:United States