Moderators of the relationships between coworkers' organizational citizenship behavior and fellow employees' attitudes.
The authors developed and tested the prediction that the relationship hetween coworkers' organizational citizenship behaviors (OCBs) and fellow employees' attitudes depends on the supervisors' abusiveness. Results of a longitudinal study using data collected from 173 supervised employees at 2 points in time (separated by 7 months) suggested that coworkers' OCB was positively related to fellow employees' job satisfaction and affective commitment when abusive supervision was low. However, when abusive supervision was high, coworkers' OCB was negatively related to job satisfaction and was unrelated to organizational commitment. The results of a 2nd study were consistent with the idea that the attributions employees make for their coworkers' OCB explains the moderating effect of abusive supervision on the relationship between coworkers' OCB and job satisfaction.
Tepper
Bennett J
BJ
Department of Management, Belk College of Business Administration, University of North Carolina at Charlotte, Charlotte, NC 28223, USA. bjtepper@email.uncc.edu
Duffy
Michelle K
MK
Hoobler
Jenny
J
Ensley
Michael D
MD
D000328:Adult; D001290:Attitude; D003430:Cross-Sectional Studies; D005260:Female; D005544:Forecasting; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D015279:Organizational Culture; D010559:Personnel Management; D012941:Social Responsibility