title: Customer service and the revenue cycle (How do you know you're as good as you think you are?).
authors.affiliation: Accelerated Receivables Management, 1400 Renaissance Drive, Suite 400, Park Ridge, IL 60068, USA. thajny@armltd.com
authors.forename: Tom
authors.initials: T
authors.lastname: Hajny
mesh_terms: D003258:Consumer Behavior; D006801:Humans; D010350:Patient Credit and Collection; D011216:Practice Management, Medical / Q000191:economics*; D014481:United States