title: Patient-friendly billing. High-quality service doesn't stop when patients leave the hospital.
authors.affiliation: Greenwich Hospital, 5 Perryridge Rd., Greenwich, CT 06830, USA.
authors.forename: Christine
authors.initials: C
authors.lastname: Beechner
mesh_terms: D003237:Connecticut; D017598:Efficiency, Organizational; D015285:Hospital-Patient Relations; D006801:Humans; D007318:Inservice Training; D007344:Insurance Claim Reporting; D010350:Patient Credit and Collection / Q000379:methods / Q000592:standards*; D017060:Patient Satisfaction; D011340:Problem Solving; D017749:Total Quality Management / Q000379:methods*