title: Getting to know the customer: employer strategy for provider organizations.
abstract: Employers are again facing double-digit increases in health insurance premiums, while a weaker labor market makes cost-shifting and other cost containment activities more feasible for employers. In this market, providers must better understand employers' demands and develop a strategy to reach out to employers.
authors.affiliation: The Lowell Group, Inc. Healthcare Consulting, Chicago, IL, USA.
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Simpkin
mesh_terms: D003258:Consumer Behavior; D006264:Health Benefit Plans, Employee / Q000191:economics / Q000458:organization & administration; D058016:Health Facility Administration; D006801:Humans; D014481:United States