title: Injecting excellence into the DNA of healthcare services. New initiatives can lead to breakthrough improvements via higher quality at lower costs.
authors.forename: Brian
authors.initials: B
authors.lastname: Swayne
authors.forename: Donna
authors.initials: D
authors.lastname: Salamalay
mesh_terms: D003363:Cost Control; D003695:Delivery of Health Care / Q000458:organization & administration* / Q000592:standards; D004059:Diffusion of Innovation; D017598:Efficiency, Organizational; D017146:Models, Organizational; D009936:Organizational Innovation; D011785:Quality Assurance, Health Care