Conducting sensitive patient interviews.
Nurses are frequently engaged in the process of sensitive interviewing, whether taking a health history, dealing with a complaint or exploring a problem with a patient. This article explains key principles in the conduct of sensitive interviewing and highlights the use of a laddered question framework that can be used to manage necessary intrusion into the patient's situation and promote understanding.
Price
Bob
B
RCN Institute, London. bob.price@rcn.org.uk
D001291:Attitude of Health Personnel; D001294:Attitude to Health; D003142:Communication; D032882:Comprehension; D004644:Emotions; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007407:Interviews as Topic / Q000379:methods*; D007697:Kinesics; D008487:Medical History Taking / Q000379:methods*; D008960:Models, Psychological; D009723:Nurse-Patient Relations; D009726:Nurses / Q000523:psychology; D009730:Nursing Assessment / Q000379:methods*