title: Reducing litigation costs through better patient communication.
abstract: The most common cause of malpractice suits is failed communication with the patients and their families. Explore ways that better communication could lead to fewer malpractice claims and allow health care organizations to reduce litigation costs.
authors.affiliation: School of Public Health and Health Services, Department of Health Services Management and Leadership, George Washington University, Washington, D.C., USA. eastaugh@gwu.edu
authors.forename: Steven R
authors.initials: SR
authors.lastname: Eastaugh
mesh_terms: D003142:Communication; D003363:Cost Control / Q000379:methods; D006801:Humans; D008318:Malpractice / Q000191:economics*; D010353:Patient Education as Topic; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D014481:United States