Case management and the chronic care model: a multidisciplinary role.
The core functions of case management, assessment, planning, linking, monitoring, advocacy, and outreach assume a new perspective in the context of systems that have adopted the Chronic Care Model. This article considers case management through the experience of three systems that have implemented the Chronic Care Model. A movement toward condition neutral case management, focused on care that is more wholly patient centric, is also examined.
Schaefer
Judith
J
Center for Health Studies, Group Health Cooperative, Seattle, WA, USA. Schaefer.jk@ghc.org
Davis
Connie
C
D019090:Case Management / Q000458:organization & administration*; D002908:Chronic Disease / Q000628:therapy*; D003151:Community Health Centers / Q000458:organization & administration; D003155:Community Mental Health Centers / Q000458:organization & administration; D019033:Delivery of Health Care, Integrated / Q000458:organization & administration; D006284:Health Plan Implementation; D006801:Humans; D017146:Models, Organizational; D010348:Patient Care Team / Q000458:organization & administration*; D014481:United States