Pharmacists' attitudes toward worklife: results from a national survey of pharmacists.
OBJECTIVE
To provide a current profile of pharmacists' attitudes toward worklife and determine how demographic, family, and practice variables influence work attitudes.


METHODS
Cross-sectional descriptive survey.


METHODS
Nationwide sample of licensed pharmacists in the United States.


METHODS
1,737 actively practicing pharmacists.


METHODS
Mailed survey.


METHODS
Previously validated rating scales were used to measure job satisfaction, job stress, work-home conflict, role overload, role ambiguity, and role conflict. Family variables included the number and age(s) of children and marital status; demographic variables included age, gender, race, years of experience, region, and degree; practice variables included setting, position, work status, and work activities.


RESULTS
Although 67.2% of pharmacists were satisfied with their job, more than 68% experienced job stress and role overload, and 48% experienced work-home conflict. The levels of role ambiguity, role conflict, and job stress were significantly higher in chain, mass merchandiser, and hospital settings relative to independent settings. Wanting to spend more time in consultation was most positively associated with role ambiguity, role overload, and role conflict and most negatively associated with job satisfaction. Gender, race, years of experience, marital status, and children also affected work attitudes.


CONCLUSIONS
Those interested in the quality of worklife of pharmacists need to develop and implement realistic methods to decrease the role stress that pharmacists continue to face. Unless role stress of pharmacists is lessened, the profession may be endangering not only the physical and mental health of its current and future practitioners, but possibly compromising patient safety as well.
Mott
David A
DA
School of Pharmacy, University of Wisconsin-Madison, 777 Highland Ave., Madison, WI 53705, USA. damott@pharmacy.wisc.edu
Doucette
William R
WR
Gaither
Caroline A
CA
Pedersen
Craig A
CA
Schommer
Jon C
JC
D000328:Adult; D001291:Attitude of Health Personnel; D003430:Cross-Sectional Studies; D003625:Data Collection; D005190:Family; D005260:Female; D006801:Humans; D007588:Job Satisfaction; D008297:Male; D008875:Middle Aged; D010595:Pharmacists / Q000523:psychology*; D013315:Stress, Psychological / Q000209:etiology; D014481:United States; D016526:Workload