The virtual patient encounter--units of service in the electronic age.
A patient, preoperative evaluation center can reduce delays and cancellations, but it's critical to measure staff workload and determine the best ways to coordinate care. See how one clinic in Ohio is succeeding with this effort.
Marco
Alan P
AP
Department of Anesthesiology, Medical College of Ohio, Toledo, Ohio, USA. amarco@mco.edu
D003142:Communication; D017598:Efficiency, Organizational; D006801:Humans; D020407:Internet; D009820:Ohio; D011300:Preoperative Care; D013503:Surgery Department, Hospital; D013685:Telecommunications; D014481:United States; D016526:Workload