title: A case study of successful patient flow methods: St. John's Hospital.
abstract: Participating in the Institute for Healthcare Improvement (IHI) IMPACT collaborative has given St. John's Hospital the opportunity to improve patient flow and the delivery of patient care. This partnership has allowed us to experience a wealth of information shared by a collaborative network of hospitals. IHI has introduced rapid-cycle improvement methodologies, variability-reduction strategies, and strategies to aid in planning for the expected as methods that have enhanced our already established performance-improvement program. St John's has achieved breakthrough improvement with patient flow.
authors.affiliation: St. John's Hospital, Springfield, Missouri, USA.
authors.forename: Diana
authors.initials: D
authors.lastname: Henderson
authors.forename: Christy
authors.initials: C
authors.lastname: Dempsey
authors.forename: Debra
authors.initials: D
authors.lastname: Appleby
mesh_terms: D000047:Academies and Institutes; D003299:Cooperative Behavior; D017598:Efficiency, Organizational; D006786:Hospitals, Urban / Q000458:organization & administration* / Q000706:statistics & numerical data*; D006801:Humans; D008923:Missouri; D019982:Organizational Case Studies; D017063:Outcome Assessment, Health Care; D011785:Quality Assurance, Health Care / Q000379:methods / Q000458:organization & administration; D014600:Utilization Review