title: Cost drivers. Liability. Responding to patients quickly and with candor can avert costly lawsuits.
authors.forename: Howard
authors.initials: H
authors.lastname: Larkin
mesh_terms: D035881:Compensation and Redress; D004645:Empathy; D006739:Hospital Administration; D017721:Hospital Costs; D015285:Hospital-Patient Relations; D006801:Humans; D007049:Iatrogenic Disease / Q000517:prevention & control; D016365:Liability, Legal / Q000191:economics*; D019300:Medical Errors / Q000191:economics / Q000517:prevention & control; D017008:Negotiating; D012308:Risk Management; D013597:Systems Analysis; D014342:Truth Disclosure; D014481:United States