title: Testing a new theory of patient satisfaction with treatment outcome.
abstract: OBJECTIVE
  Theories of patient satisfaction with treatment outcome have not been developed and tested in healthcare settings. The objectives of this study were to test a new theory linking patient satisfaction and embodiment (body--self unity) and examine it in relation to other competing theories.
  
  
  METHODS
  We conducted a prospective cohort study.
  
  
  METHODS
  This study was conducted at a tertiary care hospital.
  
  
  METHODS
  We studied 122 individuals undergoing elective hand surgery.
  
  
  METHODS
  Satisfaction with treatment outcome approximately 4 months after surgery was examined against the following factors (representing 7 theories of satisfaction): 1) overall clinical outcome, 2) patients' a priori self-selected important clinical outcomes, 3) foresight expectations, 4) hindsight expectations, 5) psychologic state, 6) psychologic state in those with poor outcomes, and 7) embodiment.
  
  
  METHODS
  Seven hypotheses were tested first using univariate analyses and then multivariable regression analysis.
  
  
  RESULTS
  Satisfaction with treatment outcome was significantly associated with embodiment. Three confounders--the extent to which surgery successfully addressed patients' most important reason for surgery, hindsight expectations, and workers' compensation--were also significant. The final model explained 84% of the variance in a multidimensional measure of satisfaction with treatment outcome.
  
  
  CONCLUSIONS
  This research suggests that satisfaction with treatment outcome could be facilitated by developing strategies to improve body--self unity, and eliciting and addressing the patient's most important reason for undergoing treatment.
authors.affiliation: St. Michael's Hospital, and Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada. hudakp@smh.toronto.on.ca
authors.forename: Pamela L
authors.initials: PL
authors.lastname: Hudak
authors.forename: Sheilah
authors.initials: S
authors.lastname: Hogg-Johnson
authors.forename: Claire
authors.initials: C
authors.lastname: Bombardier
authors.forename: Patricia D
authors.initials: PD
authors.lastname: McKeever
authors.forename: James G
authors.initials: JG
authors.lastname: Wright
mesh_terms: D000293:Adolescent; D000328:Adult; D001828:Body Image; D017558:Elective Surgical Procedures / Q000523:psychology*; D005260:Female; D006225:Hand / Q000601:surgery*; D006801:Humans; D007389:Internal-External Control; D008297:Male; D008875:Middle Aged; D019222:Mind-Body Relations, Metaphysical; D017060:Patient Satisfaction; D011446:Prospective Studies; D011582:Psychological Theory; D011594:Psychometrics; D013503:Surgery Department, Hospital / Q000592:standards; D011795:Surveys and Questionnaires; D016896:Treatment Outcome; D014942:Workers' Compensation