title: Closing the communication loop: using readback/hearback to support patient safety.
authors.affiliation: System Safety Group, Peterborough, New Hampshire, USA. jeffbrown3@adelphia.net
authors.forename: Jeffrey P
authors.initials: JP
authors.lastname: Brown
mesh_terms: D003142:Communication; D004632:Emergency Medical Services / Q000592:standards; D006761:Hospitals; D009873:Operating Rooms / Q000592:standards; D011785:Quality Assurance, Health Care; D017751:Safety Management / Q000379:methods*; D014481:United States