Dealing with organizational change when implementing EHR systems.
Over the past years researchers at Aalborg University have been developing a method for examining change readiness of hospital staff during the implementation of new IT-systems. (CRR; Change readiness-research). The aim is to provide the hospital-management with a tool that will lead to an optimal implementation of new IT-systems. The method has recently been used in department Y at Skejby Hospital, Skejby, Denmark. 81% out of 241 employees answered the distributed questionnaire, and the results showed, that the employees have some expectations to the new EHR-system, which are important to either confirm or reject; on the other hand a great part of the employees lack basic computer skills. Thus the CRR-method has provided the Organization with important information before the implementation of the new EHR-system.
Høstgaard
Anna Marie
AM
Virtual Center of Health Informatics, Department of Development and Planning, Aalborg University, Fibigerstraede 13, 9220 Aalborg Ø, Denmark. annamarie@plan.auc.dk
Nøhr
Christian
C
D001291:Attitude of Health Personnel; D001292:Attitude to Computers; D003197:Computer Literacy; D003718:Denmark; D017144:Focus Groups; D006285:Health Planning; D006751:Hospital Information Systems; D006801:Humans; D016347:Medical Records Systems, Computerized; D009775:Obstetrics and Gynecology Department, Hospital / Q000458:organization & administration*; D015279:Organizational Culture; D009936:Organizational Innovation; D010564:Personnel, Hospital / Q000523:psychology; D011795:Surveys and Questionnaires; D000078329:Workforce