Benchmarking patient privacy to improve essence of care.
Concerned about the privacy offered to patients at a large teaching hospital in the west Midlands, staff established a multidisciplinary group to benchmark privacy and dignity. They have ensured a high standard of care for patients through the benchmarking process. This article details the steps taken by the group and illustrates how Essence of core has successfully provided a framework to support quality improvements.
Denner
Louise
L
University Hospital Birmingham NHS Trust.
D019985:Benchmarking; D003219:Confidentiality; D004739:England; D006272:Health Facility Environment / Q000592:standards*; D006801:Humans; D010362:Patients' Rooms / Q000592:standards*; D018907:Privacy; D016730:Program Development; D011795:Surveys and Questionnaires