Beyond bankable dollars: establishing a business case for improving health care.
To address widespread deficiencies in the quality of health care, the authors argue that health care organizations need to be able to make a "business case" for improving quality--a compelling rationale for financial investment in quality improvement programs. The authors' framework for such a business case is organized around three broad areas: direct financial considerations, strategic considerations, and internal organizational considerations. Within these categories, they offer a total of 10 specific business case arguments, with examples, for investing in quality improvement.
Bailit
Michael
M
Bailit Health Purchasing, LLC. mbailit@bailit-health.com
Dyer
Mary Beth
MB
D003132:Commerce; D003365:Costs and Cost Analysis; D003695:Delivery of Health Care / Q000191:economics / Q000458:organization & administration; D017598:Efficiency, Organizational / Q000191:economics; D019981:Health Care Sector; D006801:Humans; D015279:Organizational Culture; D011787:Quality of Health Care / Q000191:economics* / Q000458:organization & administration; D014481:United States