HealthPartners uses specialist scorecard to improve clinical outcomes.
In the world of managed care, primary care physicians used to be the coordinators of care and they determined when patients saw specialists. But that view was turned upside down by a patient backlash against the gatekeeper approach. To keep their customers, managed care companies decided to allow direct access to specialists.
D019033:Delivery of Health Care, Integrated / Q000458:organization & administration* / Q000592:standards; D006801:Humans; D007255:Information Services; D008485:Medical Audit; D008511:Medicine; D008910:Minnesota; D017063:Outcome Assessment, Health Care; D011785:Quality Assurance, Health Care / Q000379:methods*; D013038:Specialization