Closing the communication loop: using readback/hearback to support patient safety.
Brown
Jeffrey P
JP
System Safety Group, Peterborough, New Hampshire, USA. jeffbrown3@adelphia.net
D003142:Communication; D004632:Emergency Medical Services / Q000592:standards; D006761:Hospitals; D009873:Operating Rooms / Q000592:standards; D011785:Quality Assurance, Health Care; D017751:Safety Management / Q000379:methods*; D014481:United States