Telephone precepting: the development of a curriculum.
BACKGROUND
Telephone precepting is a major tool in residency training that has not been evaluated or specifically taught.


METHODS
Residents and attendings of 2 family practice residency programs were surveyed for their experiences and needs with telephone precepting.


RESULTS
Residents and attendings each felt that the other could improve their role in a phone precepting encounter. After considering various options, a workshop was developed that involves residents and attendings learning together. The workshop was tested at residency sites and national meetings. It involves playing taped simulated phone encounters followed by group discussion of the replayed tapes. The tapes recount tested examples of various phone preceptor encounters.


CONCLUSIONS
Participants agreed that telephone precepting is an area of residency training that has not been explored and that discussing the tapes was helpful.
Lamb
Mary Parks
MP
Washington Hospital Family Practice Residency Program, Washington, Pennsylvania 15301, USA. mlamb90@yahoo.com
D002983:Clinical Competence / Q000592:standards*; D003479:Curriculum / Q000592:standards; D006801:Humans; D007396:Internship and Residency / Q000592:standards*; D010819:Physician's Role; D011231:Preceptorship / Q000379:methods* / Q000592:standards; D011369:Professional-Patient Relations; D015397:Program Evaluation; D011795:Surveys and Questionnaires; D013689:Telephone; D014481:United States