title: Client satisfaction with reproductive health-care quality: integrating business approaches to modeling and measurement.
authors.affiliation: Department of Marketing, College of Business Administration, University of Hawai'i, 2404 Maile Way, Honolulu, HI 96822, USA. alden@cba.hawaii.edu <alden@cba.hawaii.edu>
authors.forename: Dana L
authors.initials: DL
authors.lastname: Alden
authors.forename: Mai Hoa
authors.initials: MH
authors.lastname: Do
authors.forename: Dharm
authors.initials: D
authors.lastname: Bhawuk
mesh_terms: D005260:Female; D017144:Focus Groups; D006302:Health Services Research / Q000379:methods*; D006801:Humans; D008962:Models, Theoretical; D017060:Patient Satisfaction; D034121:Reproductive Health Services; D014744:Vietnam