title: Creating a culture of service excellence: empowering nurses within the shared governance councilor model.
authors.affiliation: Delnor Community Hospital, 300 Randall Road, Geneva, IL 60134, USA. mary.force@delnor.com
authors.forename: Mary VanOyen
authors.initials: MV
authors.lastname: Force
mesh_terms: D019985:Benchmarking; D003659:Decision Making, Organizational; D006764:Hospitals, Community / Q000458:organization & administration*; D006801:Humans; D007087:Illinois; D007400:Interprofessional Relations; D007857:Leadership; D017146:Models, Organizational; D009741:Nursing Staff, Hospital / Q000458:organization & administration* / Q000523:psychology / Q000592:standards; D015279:Organizational Culture; D011209:Power, Psychological; D017009:Professional Autonomy; D012941:Social Responsibility; D013192:Staff Development