Cultural transformation for revenue cycle improvement.
More than technology is needed to bring about improvement in revenue cycle processes. A healthcare organization can transform its culture in several ways, including promoting a willingness to try new approaches and tools, investing in employee training and support, and rewarding behavior and processes that produce results.
Stockamp
Dale
D
Stockamp & Associates, Inc., Lake Oswego, Ore, USA. dale_stockamp@stockamp.com
D005376:Financial Management; D007182:Income; D015279:Organizational Culture; D009936:Organizational Innovation; D014481:United States