An audit of clinical outcomes and client and referrer satisfaction with a Mood and Anxiety Disorders Unit.
OBJECTIVE
To evaluate outcome and client and referrer satisfaction with the service provided by a Mood and Anxiety Disorders Unit (MADU).


METHODS
MADU was a specialized clinical service for the assessment and management of individuals suffering with affective and anxiety disorders. Clients were referred to MADU from a variety of health service providers. A telephone survey of 30 clients and 20 referrers who have used the services of MADU was conducted, investigating outcome satisfaction with the service provided by MADU.


RESULTS
Clients and referrers reported a high level of satisfaction with the service provided by MADU. There was a high degree of adherence to treatment recommendations. The mean Patient Global Impression of Improvement (PGI) rating by the clients before the MADU assessment was 2.74 (SD=1.27). In comparison the mean PGI rat-ing at the time of follow-up was 6.64 (SD=1.91).


CONCLUSIONS
Specialist mood disorders units are a useful and potentially cost-effective additional service included as a part of a mental health service.
Clinical and Biomedical Sciences, University of Melbourne, Community and Mental Health, Barwon Health, Swanston Centre, Geelong, Victoria, Australia.
Raylene
R
Lewis
Emma
E
Musella
Michael
M
Berk
Seetal
S
Dodd
Helen
H
McKenzie
Mary
M
Hyland
D000293:Adolescent; D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D001008:Anxiety Disorders / Q000628:therapy*; D001315:Australia; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D008297:Male; D008605:Mental Health Services / Q000592:standards*; D008875:Middle Aged; D019964:Mood Disorders / Q000628:therapy*; D017060:Patient Satisfaction / Q000706:statistics & numerical data*; D016896:Treatment Outcome