The evolution of complaint management in the Hong Kong Hospital Authority. Part 2: the 'complaints' iceberg.
Hospital Authority, Argyle Street, Kowloon, Hong Kong.
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D004202:Disinfectants / Q000009:adverse effects*; D006723:Hong Kong; D006739:Hospital Administration; D006801:Humans; D007258:Informed Consent; D008499:Medical Records
D004202:Disinfectants