The role of the Citizens Advice Bureau in supporting health care.
Increasingly, branches of the Citizens Advice Bureau throughout the UK are playing a vital role in supporting patients and their families, mainly through advising them on financial matters, but with practical and legal help on a range of other issues too. This new role is lifting a significant burden from health care staff.
Citizens Advice Scotland, Citizens Advice Bureau, Scotland.
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D003376:Counseling / Q000458:organization & administration*; D005376:Financial Management / Q000458:organization & administration*; D015277:Hotlines / Q000458:organization & administration; D006801:Humans; D007256:Information Systems / Q000458:organization & administration; D010353:Patient Education as Topic / Q000458:organization & administration*; D012606:Scotland; D012944:Social Support