title: Management by surprises.
authors.affiliation: ronp70000@aol.com
authors.forename: Ronald B
authors.initials: RB
authors.lastname: Pickett
authors.forename: Marilyn Moats
authors.initials: MM
authors.lastname: Kennedy
mesh_terms: D002322:Career Mobility; D006801:Humans; D007588:Job Satisfaction; D007753:Laboratories / Q000458:organization & administration*; D017056:Medical Laboratory Personnel / Q000523:psychology*; D010559:Personnel Management / Q000379:methods*; D014481:United States