Simple additions to the pharmacy waiting area may increase patient satisfaction.
Cheng
Christine M
CM
Kaiser Permanente Medical Center, Santa Clara, Calif, USA. chengcm@itsa.ucsf.edu
D002140:California; D006749:Hospital Design and Construction; D006801:Humans; D017060:Patient Satisfaction; D010607:Pharmacy Service, Hospital / Q000458:organization & administration / Q000706:statistics & numerical data*; D011795:Surveys and Questionnaires