title: Daily satisfaction surveys yield weekly improvements.
abstract: By regularly surveying patients and staff, you can stay on top of key issues that need to be addressed. Daily surveys are easily done with a representative sampling of patient census and key staff members. Addressing staff complaints in a timely manner can contribute to decreased turnover rate. Small changes are easier to accomplish than major ones and often can be just as meaningful.
mesh_terms: D003625:Data Collection; D004636:Emergency Service, Hospital / Q000592:standards*; D006801:Humans; D009820:Ohio; D017060:Patient Satisfaction; D010564:Personnel, Hospital; D017749:Total Quality Management / Q000379:methods*