title: Now hear this. Health plan's VoIP technology lets physician practices move to the front of the line for issues they can't resolve themselves using online self-service.
authors.forename: Robin
authors.initials: R
authors.lastname: Blair
mesh_terms: D007256:Information Systems / Q000458:organization & administration*; D007349:Insurance, Health, Reimbursement; D008329:Managed Care Programs; D011216:Practice Management, Medical / Q000191:economics / Q000458:organization & administration*; D049250:Speech Recognition Software; D014481:United States