Internet patient scheduling in real-life practice.
Scheduling patients for busy clinical practices has been an inefficient, time-consuming, and expensive process. This article relates the experience of a large primary-care group in adopting sheduling by the Internet. This has resulted in improved scheduling, economies in staffing, and greater patient satisaction. An added bonus has been the reduction of failed appointments.
Friedman
Jeffrey P
JP
NYU School of Medicine, USA. friedj03@popmail.med.nyu.edu
D001071:Appointments and Schedules; D017598:Efficiency, Organizational; D006801:Humans; D020407:Internet / Q000706:statistics & numerical data*; D009519:New York City; D011216:Practice Management, Medical / Q000458:organization & administration*; D011320:Primary Health Care / Q000458:organization & administration* / Q000706:statistics & numerical data