title: The open organization. Interview by Mary Grayson.
abstract: Richard Umbdenstock, chair-elect of the AHA, believes that the advent of benchmarking and comparative databases is one of the best things to happen to hospitals. And sharing that data and other information with the public will strengthen hospitals' relationships with their communities, says the CEO and president of Providence Services, Spokane, Wash.
authors.forename: Richard
authors.initials: R
authors.lastname: Umbdenstock
mesh_terms: D000573:American Hospital Association / Q000458:organization & administration*; D019985:Benchmarking; D030861:Capitalism; D003159:Community-Institutional Relations; D006075:Governing Board; D018578:Hospital-Physician Relations; D006764:Hospitals, Community / Q000191:economics / Q000458:organization & administration / Q000592:standards; D033181:Information Dissemination; D014481:United States