Franchising reproductive health services.
OBJECTIVE
Networks of franchised health establishments, providing a standardized set of services, are being implemented in developing countries. This article examines associations between franchise membership and family planning and reproductive health outcomes for both the member provider and the client.


METHODS
Regression models are fitted examining associations between franchise membership and family planning and reproductive health outcomes at the service provider and client levels in three settings.


RESULTS
Franchising has a positive association with both general and family planning client volumes, and the number of family planning brands available. Similar associations with franchise membership are not found for reproductive health service outcomes. In some settings, client satisfaction is higher at franchised than other types of health establishments, although the association between franchise membership and client outcomes varies across the settings.


CONCLUSIONS
Franchise membership has apparent benefits for both the provider and the client, providing an opportunity to expand access to reproductive health services, although greater attention is needed to shift the focus from family planning to a broader reproductive health context.
Stephenson
Rob
R
Tsui
Amy Ong
AO
Sulzbach
Sara
S
Bardsley
Phil
P
Bekele
Getachew
G
Giday
Tilahun
T
Ahmed
Rehana
R
Gopalkrishnan
Gopi
G
Feyesitan
Bamikale
B
D003906:Developing Countries; D006302:Health Services Research / Q000458:organization & administration; D006801:Humans; D017060:Patient Satisfaction; D034121:Reproductive Health Services / Q000458:organization & administration*; D011795:Surveys and Questionnaires