title: The magic of effective communication.
authors.affiliation: Banta Consulting, Inc, Grain Valley, Missouri, USA. loisbanta@kcnet.com
authors.forename: Lois J
authors.initials: LJ
authors.lastname: Banta
mesh_terms: D003142:Communication; D003812:Dentist-Patient Relations; D006801:Humans; D007343:Insurance Carriers; D010350:Patient Credit and Collection; D011215:Practice Management, Dental