title: What CNAs taught us: lessons learned while teaching CNAs how to handle resident aggression.
abstract: The authors conducted a series of two hour training programs in twenty five nursing facilities involving 479 CNAs. The focus was on how to deal with resident aggression. In the process of presenting 42 programs, we were impressed by the CNAs. In fact, the CNAs taught us about themselves, their work and their lives. This paper shares what the CNAs taught us.
authors.forename: Stephen
authors.initials: S
authors.lastname: Soreff
authors.forename: David
authors.initials: D
authors.lastname: Siddle
mesh_terms: D000368:Aged; D000374:Aggression / Q000523:psychology; D001291:Attitude of Health Personnel; D002321:Career Choice; D002568:Certification; D003479:Curriculum; D004509:Education, Nursing, Continuing / Q000458:organization & administration; D004645:Empathy; D005851:Geriatric Nursing / Q000193:education* / Q000379:methods; D006801:Humans; D007318:Inservice Training / Q000458:organization & administration; D007400:Interprofessional Relations; D009042:Motivation; D020380:Needs Assessment; D009723:Nurse-Patient Relations; D009728:Nursing Assistants / Q000193:education* / Q000458:organization & administration / Q000523:psychology; D009735:Nursing Homes; D017751:Safety Management / Q000379:methods