title: The patient assessment questionnaire: a new instrument for evaluating the interpersonal skills of vocational dental practitioners.
abstract: This paper describes a pilot study aimed at evaluating a new instrument, the patient assessment questionnaire (PAQ), which uses patient ratings for the assessment of communication skills and professionalism in vocational practitioners (VDPs). The PAQ was developed as part of an assessment system designed to address all round competence. Acohort of 99 VDPs took part in the study. Questionnaires were distributed to consecutive patients in the general dental service at two time points in the training year. Data from the pilot study was analysed to determine whether the PAQ fulfilled the criteria for robust assessment. Results provide evidence of high levels of reliability, validity and feasibility of the PAQ instrument. All indications to date suggest that the PAQ will prove to be a valuable assessment tool. It is currently being evaluated as part of the system used to assess the all round competence of dental graduates undertaking vocational training in Scotland.
authors.affiliation: NHS Education for Scotland, Lister Postgraduate Institute, 11 Hill Square, Edinburgh EH8 9DR, Scotland, UK. yvonne.hurst@nes.scot.nhs.uk
authors.forename: Y K
authors.initials: YK
authors.lastname: Hurst
authors.forename: L E
authors.initials: LE
authors.lastname: Prescott-Clements
authors.forename: J S
authors.initials: JS
authors.lastname: Rennie
mesh_terms: D002983:Clinical Competence; D003812:Dentist-Patient Relations; D004499:Education, Dental, Graduate; D004521:Educational Measurement / Q000379:methods*; D005240:Feasibility Studies; D005792:General Practice, Dental; D006801:Humans; D017060:Patient Satisfaction; D010865:Pilot Projects; D011231:Preceptorship; D015203:Reproducibility of Results; D012107:Research Design; D012606:Scotland; D011795:Surveys and Questionnaires