title: How to tackle verbal abuse.
authors.forename: Kathy
authors.initials: K
authors.lastname: Oxtoby
mesh_terms: D000378:Agonistic Behavior; D006801:Humans; D007318:Inservice Training; D009740:Nursing Staff / Q000193:education*; D012308:Risk Management / Q000379:methods / Q000458:organization & administration*; D006113:United Kingdom; D014705:Verbal Behavior