[Patients' expectations for medical care--concepts, typology, research methods].
The article reviews literature concerning patients' expectations for medical care. The concept of expectations, typology and research methods are discussed. The author indicates the need for in-depth investigations to determine how patients define their expectations. Qualitative techniques are of help. The standardization of terminology will enable a comparison of patients' expectations in Poland with patients' expectations in other countries.
Marcinowicz
Ludmiła
L
Zakład Medycyny Rodzinnej i Pielegniarstwa Srodowiskowego AM w Białymstoku. marcinek@amb.edu.pl
D006801:Humans; D017060:Patient Satisfaction; D011044:Poland; D012107:Research Design