title: What is it like to be a patient in your office?
authors.affiliation: Veterans Administration Hospital, Palo Alto, CA, USA.
authors.forename: Randy
authors.initials: R
authors.lastname: Ligh
authors.forename: Michael
authors.initials: M
authors.lastname: Lloyd
authors.forename: Hillary
authors.initials: H
authors.lastname: Gerber
mesh_terms: D001071:Appointments and Schedules; D003142:Communication; D003726:Dental Assistants; D003729:Dental Care / Q000191:economics; D003756:Dental Hygienists; D003797:Dental Staff; D003812:Dentist-Patient Relations; D006801:Humans; D010347:Patient Care Planning; D010350:Patient Credit and Collection; D010353:Patient Education as Topic; D011215:Practice Management, Dental / Q000191:economics / Q000458:organization & administration; D011369:Professional-Patient Relations; D013689:Telephone