[Telephone in medical practice].
The telephone is increasingly used as a means of communications between patients and physicians. It has several advantages (mainly for the patient), but also several drawbacks (mainly perceived by the physician). Specific training in telephone interview techniques, including possible pitfalls, should be offered to all medical students.
Hoerni
Bernard
B
Institut Bergonié, 229 cours de l'Argonne, 33076 Bordeaux Cedex.
D003142:Communication; D003695:Delivery of Health Care / Q000639:trends; D004503:Education, Medical, Graduate; D004992:Ethics, Medical; D006801:Humans; D009819:Office Visits; D010817:Physician-Patient Relations; D013689:Telephone