Focus on process slashes average cycle time by 37%.
Don't assume you know the cause of your overcrowding. Examine the data first. Six Sigma approach helps staff keep their eyes on the process and ultimately leads to the root cause of your problem. Adding more staff may not improve your overcrowding problems at all. Breaking down the process into smaller buckets makes it easier to problem solve.
D003441:Crowding; D017598:Efficiency, Organizational; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D009518:New York; D019982:Organizational Case Studies; D010561:Personnel Staffing and Scheduling; D013996:Time and Motion Studies