Clinical management where medicine meets management. More than skin deep.
Modernisation has brought down outpatient waits and did-not-attends at Addenbrooke Hospital's dermatology department. A 360-degree review of services has led to continuous service Improvement. GPs and hospital nurses have received specialist training, freeing up consultant time and enabling more consultants to be seen.
Burrows
Nigel
N
Cambridge University Hospitals Foundation Trust.
Norris
Paul
P
Loo
Wei Jing
WJ
D003880:Dermatology / Q000458:organization & administration*; D006748:Hospital Departments / Q000592:standards* / Q000706:statistics & numerical data; D006779:Hospitals, Public / Q000592:standards* / Q000706:statistics & numerical data; D006801:Humans; D017060:Patient Satisfaction; D012922:Social Change; D017749:Total Quality Management; D006113:United Kingdom; D014850:Waiting Lists