title: Methods to much improve maintenance.
abstract: The benefits to be gained from the application of both value engineering (VE) and quality systems--e.g. quality assurance (QA), and total quality management (TQM)--to the management of building services maintenance have yet to be realised by the building services industry. These concepts are particularly applicable to complex hospital engineering services.
authors.affiliation: Department of Building Services Engineering, The Hong Kong Polytechnic University.
authors.forename: K C
authors.initials: KC
authors.lastname: Lam
mesh_terms: D006723:Hong Kong; D008284:Maintenance and Engineering, Hospital / Q000458:organization & administration / Q000592:standards*; D017749:Total Quality Management