The key to patient safety-quality communication.
The outcome for the patient in the study could have become a serious issue for this facility. The patient was still in the facility and was able to provide another sample. As it turned out, the patient had not taken any medication that could have interfered with the culture and sensitivity testing. As we have discussed, patient safety issues are part of the laboratorian's and health-care professional's daily routine. Errors and incidents can be reduced by having clear and simple communication between patients and staff. In addition, open, honest, and direct quality communication without judgment or blame between each person involved in the patient service system is the key to guaranteeing patient safety issues won't occur in your patient practice.
D000368:Aged; D003142:Communication; D005260:Female; D006801:Humans; D007753:Laboratories / Q000458:organization & administration* / Q000592:standards; D019300:Medical Errors / Q000517:prevention & control*; D019982:Organizational Case Studies; D010824:Physicians' Offices; D011785:Quality Assurance, Health Care; D017751:Safety Management; D014481:United States