title: Themes surrounding novice nurse near-miss and adverse-event situations.
abstract: OBJECTIVE
  The study purpose was to identify human performance factors that characterized novice nurse near-miss/adverse-event situations in acute-care settings.
  
  
  BACKGROUND
  Increased focus on recruitment and retention of newly graduated registered nurses (RNs) in light of patient safety improvement goals will challenge healthcare educators and administrators. What we are beginning to learn about human performance issues during real work situations from patient safety research provides information related to human performance in complex environments that may guide education and system supports for novice RNs.
  
  
  METHODS
  Data collected during 8 retrospective interviews of novice RNs about details surrounding their individual near-miss or adverse event were analyzed for common themes.
  
  
  RESULTS
  Nine themes were identified. Seven themes were present in at least 7 of the 8 cases and included environmental and social issues, as well as novice lack of expertise.
  
  
  CONCLUSIONS
  Findings suggest that support for novice nurses in acute care environments requires attention to the following: consistent availability of expertise in light of workload unpredictability, the social climate regarding expectations of novice performers, realistic expectations of novice decision-making ability during complex situations even up to a year after graduation, and strategies to recognize and intervene when novices are at risk for error.
authors.affiliation: Indiana University School of Nursing, 1111 Middle Drive, Indianapolis, IN 46202, USA. prebrigh@iupui.edu
authors.forename: Patricia R
authors.initials: PR
authors.lastname: Ebright
authors.forename: Linda
authors.initials: L
authors.lastname: Urden
authors.forename: Emily
authors.initials: E
authors.lastname: Patterson
authors.forename: Barbara
authors.initials: B
authors.lastname: Chalko
mesh_terms: D000328:Adult; D001291:Attitude of Health Personnel; D002648:Child; D002983:Clinical Competence; D003142:Communication; D003657:Decision Making; D004509:Education, Nursing, Continuing; D004650:Employee Performance Appraisal; D007722:Health Knowledge, Attitudes, Practice; D006801:Humans; D007407:Interviews as Topic; D008318:Malpractice; D024802:Nurse's Role; D009740:Nursing Staff / Q000193:education / Q000523:psychology / Q000592:standards; D010379:Peer Group; D013312:Stress, Physiological; D013997:Time Factors; D016526:Workload