Constructing a conflict resolution program for health care.
Resolving conflict throughout organizations requires a programmatic infrastructure and a committed management team. Leaders must recognize the need to approach conflict by building a format for learning, creating and managing an effective conflict management program. Careful attention to the elements of design and the stages of development can make all the difference in building a sustainable and useful conflict management approach.
Porter-O'Grady
Tim
T
Tim Porter-O'Grady Associates, Inc, USA. info@tpogassociates.com
D003219:Confidentiality; D003220:Conflict, Psychological; D034462:Dissent and Disputes; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D007324:Institutional Management Teams; D007400:Interprofessional Relations; D007857:Leadership; D017008:Negotiating; D015279:Organizational Culture; D016134:Organizational Policy; D016730:Program Development; D013192:Staff Development