Web and call center integration.
D019058:Community Networks / Q000458:organization & administration; D003237:Connecticut; D003284:Contract Services; D006751:Hospital Information Systems / Q000458:organization & administration*; D006785:Hospitals, University; D006801:Humans; D007253:Information Centers / Q000191:economics / Q000458:organization & administration*; D020407:Internet / Q000458:organization & administration*; D018511:Systems Integration; D013689:Telephone; D014584:User-Computer Interface