title: The way things should go: Part II.
authors.affiliation: Risk Management Committee, State Volunteer Mutual Insurance Company, Brentwood, USA.
authors.forename: J Kelley
authors.initials: JK
authors.lastname: Avery
mesh_terms: D003142:Communication; D003675:Defensive Medicine; D004282:Documentation; D013502:General Surgery; D006801:Humans; D007258:Informed Consent; D016365:Liability, Legal; D019300:Medical Errors / Q000517:prevention & control; D010358:Patient Participation; D010817:Physician-Patient Relations; D013714:Tennessee