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D001291:Attitude of Health Personnel; D003142:Communication; D006801:Humans; D009723:Nurse-Patient Relations; D009732:Nursing Care / Q000379:methods* / Q000592:standards; D018802:Patient-Centered Care / Q000379:methods* / Q000592:standards; D011785:Quality Assurance, Health Care / Q000379:methods; D013222:State Medicine; D006113:United Kingdom