title: [The Crohn-Colitis care unit: analysis of the first 3 years of activity].
abstract: OBJECTIVE
  To assess the activity of the Crohn-Colitis Care Unit (CCCU) and of its web site: http://www.ua-cc.org
  
  
  METHODS
  The CCCU is a unit for the education and health promotion of patients with inflammatory bowel disease and their immediate circle. It includes a coordination center with a multidisciplinary team that manages patients' requests. The main means of contact is through telephone and the Web.
  
  
  RESULTS
  After 3 years, there are 956 users registered in the CCCU, of which 87% are patients who generated more than 4,500 consultations on multiple topics. Telephone consultations account for 67% of all consultations and there are 500 users registered in the Web.
  
  
  CONCLUSIONS
  The preliminary results suggest that the integral approach of the CCCU and its web site have had a significant impact on patients with inflammatory bowel disease.
authors.affiliation: Unidad de Atención Crohn-Colitis, Servicio de Digestivo, Hospital Universitari Vall d'Hebron, Barcelona, Spain. fontanet@ua-cc.org
authors.forename: Gisel
authors.initials: G
authors.lastname: Fontanet
authors.forename: Francesc
authors.initials: F
authors.lastname: Casellas
authors.forename: Juan Ramón
authors.initials: JR
authors.lastname: Malagelada
mesh_terms: D000328:Adult; D003092:Colitis / Q000628:therapy*; D003424:Crohn Disease / Q000628:therapy*; D005260:Female; D006293:Health Promotion; D006757:Hospital Units; D006801:Humans; D020407:Internet; D008297:Male; D008875:Middle Aged; D010353:Patient Education as Topic; D013997:Time Factors