Workplace deviance: strategies for modifying employee behavior.
More than ever, today's health care employees must perform their jobs as efficiently and effectively as possible. Job performance must integrate both technical and necessary soft skills. Workplace deviant behaviors are counterproductive to good job performance. Various deviant behaviors are examined. Areas and strategies of managerial intervention are reviewed which will enable the prevention or modification of undesired employee behaviors.
Pulich
Marcia
M
Management Department, University of Wisconsin-Whitewater, 800 West Main Street, Whitewater, WI 53190, USA.
Tourigny
Louise
L
D003299:Cooperative Behavior; D017598:Efficiency, Organizational; D004647:Employee Discipline; D004648:Employee Grievances; D006282:Health Personnel / Q000523:psychology*; D006801:Humans; D007588:Job Satisfaction; D015279:Organizational Culture; D016134:Organizational Policy; D010558:Personnel Loyalty; D010559:Personnel Management / Q000379:methods*; D012307:Risk Factors; D012944:Social Support; D012945:Social Values; D017132:Workplace