Design and evaluation of an inspection training programme.
As a follow-up to a study of human and machine inspection of precision metal components, a training programme was designed to improve the performance of the inspectors. The methodology for task description, task analysis (including experiments), training programme design and final evaluation are presented as a case study. Improvements due to training were measured both on an individual basis and from plant-wide statistics to show the success of the programme.
Kleiner
B M
BM
Management Systems Laboratories, Department of Industrial and Systems Engineering, Virginia Polytechnic Institute and State University, Blacksburg, VA 24061, USA.
Drury
C G
CG