The application of ergonomics to consumer product evaluation.
Consumer products may be evaluated by technical tests or by ergonomics assessments. If an ergonomics assessment is required, then three types of test are available to the researcher. These are the user trial, the expert appraisal and the performance test. These three methods are described briefly and some advantages, disadvantages and issues arising from each are discussed. It is concluded that although the user trial will always assume an important role for the evaluation of many products, expert appraisals and performance tests can prove to be cost effective methods in certain circumstances. Some controversial areas requiring further research are highlighted.
Rennie
A M
AM
Institute for Consumer Ergonomics, University of Technology, Loughborough, Leicestershire, England.