title: Patients' perceptions of nurse staffing, nursing care, adverse events, and overall satisfaction with the hospital experience.
abstract: Noticeably absent in the discussions surrounding nurse staffing and adverse events is the patients' perspective, except for their satisfaction with various aspects of their hospitalization experience. The results of a study undertaken to test a theoretical model of patients' perceptions of nurse staffing, the nursing care they receive, self-reported adverse events, and overall satisfaction with the hospital experience are presented. Perception of nurse staffing only weakly predicted the number of adverse events reported by patients, but was a strong predictor of the perception of nursing care received, and the perception of nursing care received was the only significant predictor of overall satisfaction with the hospital experience.
authors.affiliation: University of Miami, School of Nursing, Coral Gables, FL, USA.
authors.forename: Lee A
authors.initials: LA
authors.lastname: Schmidt
mesh_terms: D000046:Academic Medical Centers; D005163:Factor Analysis, Statistical; D005260:Female; D005431:Florida; D006764:Hospitals, Community; D006801:Humans; D007297:Inpatients / Q000523:psychology*; D008297:Male; D008875:Middle Aged; D008960:Models, Psychological; D015999:Multivariate Analysis; D015401:Nursing Administration Research; D009732:Nursing Care / Q000523:psychology / Q000592:standards*; D015404:Nursing Methodology Research; D009741:Nursing Staff, Hospital / Q000600:supply & distribution*; D017063:Outcome Assessment, Health Care; D017060:Patient Satisfaction; D010561:Personnel Staffing and Scheduling / Q000592:standards*; D011237:Predictive Value of Tests; D019984:Quality Indicators, Health Care; D012680:Sensitivity and Specificity; D011795:Surveys and Questionnaires / Q000592:standards*; D013781:Texas; D016526:Workload