title: Minimising human problems when introducing automation.
abstract: Although considerable thought has been given to human problems arising from the use of automation, very little attention has been devoted to the human problems encountered during its introduction. This article reviews various stages of the design and installation of an automated system from the human aspect. Stress is laid on the need for ergonomics throughout all phases, from analysis of present methods and design of a new system to installation, commissioning and personnel selection and training. An essential need is to involve all levels of the new system's users, from management to operators, at the earliest opportunity.
authors.affiliation: Herbert Controls & Instruments Ltd.
authors.forename: F G
authors.initials: FG
authors.lastname: Helps