title: Ergonomic considerations in the design of interactive languages for process control.
abstract: The paper introduces the concept of software ergonomics and stresses the importance of respecting the working habits of the user while designing the software aids. Language design criteria are presented under two broad categories: those involving the syntax of the language and those involving its semantics. These criteria are then exemplified using an actual experience of designing an interactive language (TOOL) for a large public utility.
authors.affiliation: Systems and Software Division, Computer Maintenance Corporation Ltd, 3 Sansad Marg (Jeevan Vihar Building) New Delhi, India.
authors.forename: S
authors.initials: S
authors.lastname: Parthasarathy