title: Information processing in an urban fire department communication system.
abstract: One of the most important functions of any fire department is to provide selective contact with fire fighting units and to dispatch these units based on information gathered from street alarm boxes and telephones. This paper is concerned with the problem of dispatching tactical response information to remote fire fighting units and with the effect of workload on the dispatch function.
authors.affiliation: The City College, City University of New York, USA.
authors.forename: J
authors.initials: J
authors.lastname: Siegel
authors.forename: D O
authors.initials: DO
authors.lastname: Weitzman