title: Manual process control: a case study and a challenge.
abstract: The human operator of slow, multivariate processes has a task which involves continuous decision making in real time. This paper evaluates the techniques available for analysis of such situations and gives an example of an application in the glass industry. Field analysis techniques and results are compared with laboratory experiments to list factors which have been shown to affect overall operator/process performance.
authors.affiliation: Department of Industrial Engineering, State University of New York at Buffalo, USA.
authors.forename: C G
authors.initials: CG
authors.lastname: Drury
authors.forename: A S
authors.initials: AS
authors.lastname: Baum