title: Missing clinical information: the system is down.
authors.forename: Nancy C
authors.initials: NC
authors.lastname: Elder
authors.forename: John
authors.initials: J
authors.lastname: Hickner
mesh_terms: D003142:Communication; D005194:Family Practice / Q000458:organization & administration*; D006801:Humans; D008499:Medical Records; D011320:Primary Health Care / Q000458:organization & administration*