title: Real-time scheduling faces operational challenges.
abstract: Online real-time patient scheduling presents a number of challenges. But a few advanced organizations are rolling out systems slowly, meeting those challenges as they go. And while this application is still too new to provide measurable benefits, anecdotal information seems to point to improvements in efficiency, patient satisfaction, and possibly quality of care.
mesh_terms: D000289:Admitting Department, Hospital; D001071:Appointments and Schedules; D016494:Computer Security; D004059:Diffusion of Innovation; D017598:Efficiency, Organizational; D006801:Humans; D020407:Internet / Q000706:statistics & numerical data*; D008329:Managed Care Programs; D008331:Management Information Systems / Q000706:statistics & numerical data*; D016347:Medical Records Systems, Computerized; D009819:Office Visits; D009862:Online Systems / Q000706:statistics & numerical data*; D017060:Patient Satisfaction; D014481:United States