Active error management: use of a Web-based reporting system to support patient safety initiatives.
The authors examine the implementation of a Web-based reporting system in a rural academic medical center to support patient safety initiatives. Discussion centers on how an online support system can support active error management and help identify latent errors. This strategy can help administrators in their efforts to develop and institute improvements to prevent subsequent errors. By making changes in clinical process and refinement in policies and procedures, administrators can uncover trends and patterns across settings.
Avery
Jean
J
Dartmouth-Hitchcock Medical Center, Lebanon, NH 03756, USA.
Beyea
Suzanne C
SC
Campion
Polly
P
D006284:Health Plan Implementation; D006749:Hospital Design and Construction; D006801:Humans; D020407:Internet; D008331:Management Information Systems; D019300:Medical Errors / Q000517:prevention & control*; D008508:Medication Errors / Q000517:prevention & control; D009513:New Hampshire; D009936:Organizational Innovation; D010360:Patient Transfer; D012308:Risk Management / Q000379:methods*