title: Visiting Nurse Association of New York and Crisis Management after September 11, 2001.
abstract: September 11, 2001 was a devastating event that changed all of our lives and organizations. This article examines the impact of September 11, 2001 on the Visiting Nurse Association of New York and how it decided to respond in the future. Crisis Management, which has become more prevalent for many organizations, is an important strategic initiative for the VNA helping them provide the infrastructure to respond effectively to emergencies and unpredictable events. It is important in today's volatile business climate, that hospital and nursing organizations develop a strategic system to handle "worst case scenarios".
authors.affiliation: William Paterson University, Christos M. Cotsakos College of Business, Russ Berrie Institute for Professional Sales, Wayne, NJ, USA.
authors.forename: Tony
authors.initials: T
authors.lastname: Carter
mesh_terms: D003152:Community Health Nursing; D004189:Disaster Planning / Q000458:organization & administration*; D009518:New York; D012956:Societies, Nursing; D023481:Terrorism