After hours medical ward duties in a teaching hospital.
In many Australian hospitals a medical officer is available for urgent review of inpatients outside normal working hours. Current practice in nurse-initiated requests for medical officer involvement out of hours may adversely affect patient outcome as well as medical and nursing resource use at these times. Of 10 523 nurse-initiated requests for out-of-hours review recorded by medical officers at our hospital in 2002-2003, the most frequent reasons for the requests were medication review, IV fluid orders, IV resite, venesection, and pathology review, none of which are related to acute changes in clinical condition. Requests for routine review of medication and fluid orders were found to be rarely essential and often inappropriate. Medical officer activity was highest before midnight and least after midnight, suggesting most requests are fulfilled in the evening. Several strategies to reduce inappropriate out-of-hours requests were identified. Routine tasks could be completed by primary treating unit staff before going off duty. IV cannulation and venesection may be performed by appropriately trained phlebotomists or skilled advanced practice nursing staff. Meticulous ordering of 'as required' analgesia and night sedation would reduce unnecessary requests. Clinical protocols for nurse-initiated adjustment of drugs with variable dosing may also decrease inefficiencies. This would leave the ward cover medical officers more available for their primary function of urgent patient review.
Ting
Joseph Y S
JY
University of Queensland Medical School and Mater Adult Public Hospital, Raymond Terrace, South Brisbane, QLD 4101, Australia. Joseph.Ting@mater.org.au
Humphrey
Kevin J
KJ
D000328:Adult; D039602:After-Hours Care / Q000458:organization & administration* / Q000706:statistics & numerical data; D004630:Emergencies / Q000145:classification* / Q000451:nursing; D006300:Health Services Misuse / Q000706:statistics & numerical data*; D006784:Hospitals, Teaching / Q000458:organization & administration*; D006801:Humans; D008505:Medical Staff, Hospital / Q000706:statistics & numerical data*; D008875:Middle Aged; D009736:Nursing Process; D010362:Patients' Rooms; D011793:Queensland; D013647:Task Performance and Analysis; D014600:Utilization Review; D016526:Workload