Unannounced JCAHO survey.
In general, the unannounced JCAHO survey is a more positive and patient-focused process than surveys in the past. Staff are able to demonstrate and explain what they actually do in their job on a day-to-day basis rather than stating policies. In the continuous survey-readiness process, there is less emphasis on document preparation and more on effective care. The process is appropriately clinically focused.
Comeau
Elaine
E
St Joseph Hospital, Augusta, GA 30904, USA. elainec@stjoshosp.org
Lowry
Dorothy
D
D019985:Benchmarking / Q000458:organization & administration; D003142:Communication; D003625:Data Collection / Q000379:methods*; D005845:Georgia; D016519:Hospitals, Religious / Q000592:standards*; D006801:Humans; D007591:Joint Commission on Accreditation of Healthcare Organizations / Q000458:organization & administration*; D008485:Medical Audit / Q000458:organization & administration; D008508:Medication Errors / Q000517:prevention & control; D009731:Nursing Audit / Q000458:organization & administration; D015279:Organizational Culture; D010348:Patient Care Team / Q000458:organization & administration; D010606:Pharmacy and Therapeutics Committee / Q000458:organization & administration; D010865:Pilot Projects; D011367:Professional Staff Committees / Q000458:organization & administration; D017751:Safety Management / Q000458:organization & administration*; D014481:United States