Your patient--my child: seven priorities for improving pediatric care from the parent's perspective.
Parents and professional caregivers, although united in their shared goal of returning a sick child to health, do not always view the caregiving situation from the same frame of reference. This article describes the perspectives of more than 50,000 parents whose child experienced a hospitalization. It outlines the greatest opportunities for improving the pediatric inpatient experience from the parent's perspective. In addition, practical tips and strategies for planning improvements in care from the patient/family perspective are offered.
Miceli
Penny J
PJ
Press Ganey Associates, Inc, South Bend, IN 46601, USA.
Clark
Paul Alexander
PA
D000293:Adolescent; D000328:Adult; D001294:Attitude to Health; D002648:Child; D002673:Child, Hospitalized; D002675:Child, Preschool; D005192:Family Health; D005260:Female; D019538:Health Care Surveys; D006292:Health Priorities; D006769:Hospitals, General / Q000592:standards; D006776:Hospitals, Pediatric / Q000592:standards; D006801:Humans; D007223:Infant; D007231:Infant, Newborn; D008297:Male; D020380:Needs Assessment / Q000458:organization & administration*; D010290:Parents / Q000523:psychology*; D018802:Patient-Centered Care / Q000592:standards; D010372:Pediatrics / Q000592:standards*; D012189:Retrospective Studies; D011795:Surveys and Questionnaires; D017749:Total Quality Management / Q000458:organization & administration*; D014481:United States