One library's experience with live, virtual reference.
Bobal
Alison M
AM
McGoogan Library of Medicine University of Nebraska Medical Center 986705 Nebraska Medical Center Omaha, Nebraska 68198-6705, USA. abobal@unmc.edu
Schmidt
Cynthia M
CM
Cox
Roxanne
R
D006801:Humans; D016247:Information Storage and Retrieval / Q000592:standards*; D046609:Libraries, Digital / Q000458:organization & administration*; D007993:Libraries, Medical / Q000458:organization & administration*; D007999:Library Services / Q000458:organization & administration*; D009329:Nebraska; D019982:Organizational Case Studies