title: HMSA case managers are patient advocates, not UMs.
mesh_terms: D001363:Awards and Prizes; D054598:Blue Cross Blue Shield Insurance Plans; D019090:Case Management; D006254:Hawaii; D006801:Humans; D007345:Insurance Claim Review; D017146:Models, Organizational; D020380:Needs Assessment; D010344:Patient Advocacy; D010351:Patient Discharge; D017061:Prepaid Health Plans / Q000458:organization & administration*; D024382:Professional Role; D013221:State Health Plans; D014481:United States