title: The John Eisenberg lecture: health services research as a citizen in improvement.
authors.forename: Donald M
authors.initials: DM
authors.lastname: Berwick
mesh_terms: D019033:Delivery of Health Care, Integrated / Q000592:standards*; D006302:Health Services Research; D006801:Humans; D015279:Organizational Culture; D009936:Organizational Innovation; D009937:Organizational Objectives; D010348:Patient Care Team / Q000592:standards*; D011787:Quality of Health Care; D017749:Total Quality Management; D014481:United States