[Patient liaison service and social work unit].
The present article describes the activity of the Patient Liaison Service and Social Work Unit on March 11 and subsequent days. The service centered its activity on providing support, advice, and information to relatives, as well as on resource management and identification and localization of victims. The organization of activities and the response of the various professionals that comprise the team, as well as the results of their interventions are discussed.
Távora
Teresa
T
Servicio de Atención al Paciente, Hospital General Universitario Gregorio Marañón, Madrid, España. mtavora.hgugm@salud.madrid.org
Iriarte
Ana
A
Martín
Julián
J
Millán
Jesús
J
Montañés
M Asunción
MA
Moruno
Angela
A
D006747:Hospital Communication Systems / Q000458:organization & administration; D006785:Hospitals, University / Q000458:organization & administration*; D006801:Humans; D054527:Mass Casualty Incidents; D011368:Professional-Family Relations; D012948:Social Work Department, Hospital / Q000458:organization & administration*; D013030:Spain