Training techniques. Acting up.
The Relating to People programme aims to broaden the communication skills of NHS employees called up to face difficult behaviour. Typically divided into four modules, the programme can be tailored to meet your needs. The programme is dominated by demonstrations of good and bad ways of facing anxious situations.
Mahony
Chris
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D000288:Administrative Personnel / Q000193:education* / Q000523:psychology; D034462:Dissent and Disputes; D006801:Humans; D007318:Inservice Training / Q000379:methods*; D007398:Interpersonal Relations; D017008:Negotiating; D012064:Relaxation Therapy; D013222:State Medicine; D006113:United Kingdom