title: Leaders with heart.
abstract: Although cardiovascular care is typically a lucrative service line, competition from other providers is often fierce. To gain market advantage, providers should follow best practices of top-performing organizations and use benchmarking data to identify areas in need of process improvement.
authors.affiliation: Corazon Consulting, Pittsburg, USA. sheck@corazon-consulting.com
authors.forename: Susan
authors.initials: S
authors.lastname: Heck
mesh_terms: D019985:Benchmarking; D016507:Cardiology Service, Hospital / Q000191:economics / Q000458:organization & administration*; D004465:Economic Competition; D017598:Efficiency, Organizational; D007857:Leadership; D014481:United States