Managing the consumer experience.
O'Dell
Steve
S
Health Plan Practice, FCG, USA.
LeGrow
Gregory
G
D003219:Confidentiality; D003258:Consumer Behavior / Q000191:economics*; D006801:Humans; D008329:Managed Care Programs / Q000458:organization & administration* / Q000592:standards / Q000706:statistics & numerical data; D008389:Marketing of Health Services; D008490:Medical Informatics; D018511:Systems Integration; D014481:United States