title: [Patient liaison service and social work unit].
abstract: The present article describes the activity of the Patient Liaison Service and Social Work Unit on March 11 and subsequent days. The service centered its activity on providing support, advice, and information to relatives, as well as on resource management and identification and localization of victims. The organization of activities and the response of the various professionals that comprise the team, as well as the results of their interventions are discussed.
authors.affiliation: Servicio de Atención al Paciente, Hospital General Universitario Gregorio Marañón, Madrid, España. mtavora.hgugm@salud.madrid.org
authors.forename: Teresa
authors.initials: T
authors.lastname: Távora
authors.forename: Ana
authors.initials: A
authors.lastname: Iriarte
authors.forename: Julián
authors.initials: J
authors.lastname: Martín
authors.forename: Jesús
authors.initials: J
authors.lastname: Millán
authors.forename: M Asunción
authors.initials: MA
authors.lastname: Montañés
authors.forename: Angela
authors.initials: A
authors.lastname: Moruno
mesh_terms: D006747:Hospital Communication Systems / Q000458:organization & administration; D006785:Hospitals, University / Q000458:organization & administration*; D006801:Humans; D054527:Mass Casualty Incidents; D011368:Professional-Family Relations; D012948:Social Work Department, Hospital / Q000458:organization & administration*; D013030:Spain