title: On treating patients well.
authors.affiliation: UnitedHealth Europe.
authors.forename: Dea
authors.initials: D
authors.lastname: Birkett
mesh_terms: D001291:Attitude of Health Personnel; D003142:Communication; D003299:Cooperative Behavior; D015285:Hospital-Patient Relations; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D013222:State Medicine / Q000592:standards*; D006113:United Kingdom