On the quest for Six Sigma.
A review of patient safety from a surgical perspective with emphasis on erosion of hierarchy, human factors, and an institutional implementation of multidisciplinary team training to create highly effective dynamic teams. Suggestions include further opportunities to enhance patient safety in surgical patients.
Moorman
Donald W
DW
The Harvard Medical School, Department of Surgery, Beth Israel Deaconess Medical Center, 110 Francis St., Suite 3-A, Boston, MA 02215, USA. dmoorman@caregroup.harvard.edu
D003142:Communication; D006801:Humans; D007318:Inservice Training; D008332:Management Quality Circles; D019300:Medical Errors / Q000517:prevention & control*; D024382:Professional Role; D013503:Surgery Department, Hospital / Q000458:organization & administration*; D017749:Total Quality Management / Q000379:methods*