title: Will it deliver?
authors.forename: Matilda
authors.initials: M
authors.lastname: MacAttram
mesh_terms: D005006:Ethnicity / Q000523:psychology; D006801:Humans; D008605:Mental Health Services / Q000458:organization & administration*; D008913:Minority Groups / Q000523:psychology; D009937:Organizational Objectives; D017060:Patient Satisfaction / Q000208:ethnology; D011287:Prejudice; D011822:Race Relations; D013222:State Medicine / Q000458:organization & administration; D017749:Total Quality Management / Q000458:organization & administration*; D006113:United Kingdom