title: Clues to caring.
authors.affiliation: Strategic Visions Inc., Birmingham, AL, USA. jom@strategicvisionsinc.com
authors.forename: John
authors.initials: J
authors.lastname: O'Malley
mesh_terms: D006801:Humans; D005791:Patient Care; D017060:Patient Satisfaction; D011787:Quality of Health Care; D014481:United States