Most ED patients feel safe, but many fear errors.
Involving your patients in the care process can help ease their fears and promote safety. --In a culture of safety, ED managers must be accountable for keeping patients well informed. --Easing patient safety concerns can contribute to higher levels of satisfaction and more return visits. --Even worries about potential errors can affect the likelihood a patient will recommend your facility.
D003691:Delaware; D004636:Emergency Service, Hospital / Q000458:organization & administration*; D005239:Fear; D006801:Humans; D019300:Medical Errors / Q000145:classification / Q000523:psychology; D010361:Patients / Q000523:psychology*