Enhancing the quality of supportive supervisory behavior in long-term care facilities.
The practices of managers and registered nurses (RNs) in long-term care facilities are frequently ineffective in assisting the licensed practical nurses (LPNs) and healthcare aides (HCAs) whom they supervise. Little research exists that examines the area of supportive relationships between nursing staff and supervisors in these settings. The purpose of this study was to gather data that could improve management practices in long-term care residential facilities and enhance the quality of the supervisory relationships between supervisors (nurse managers and RNs) and care providers (HCAs and LPNs) in these settings. The study also identified factors that influence the supervisors' ability to establish supportive relationships with care providers. The challenges and barriers to nurse managers and leaders related to enacting supportive behaviors are discussed as well as their implications for long-term care settings.
McGillis Hall
Linda
L
Faculty of Nursing, University of Toronto, Toronto, Ontario, Canada. l.mcgillishall@utoronto.ca
McGilton
Katherine S
KS
Krejci
Janet
J
Pringle
Dorothy
D
Johnston
Erin
E
Fairley
Laura
L
Brown
Maryanne
M
D000328:Adult; D003142:Communication; D005260:Female; D017144:Focus Groups; D006379:Helping Behavior; D006801:Humans; D007857:Leadership; D008134:Long-Term Care; D008297:Male; D008875:Middle Aged; D024802:Nurse's Role; D009728:Nursing Assistants / Q000523:psychology; D009735:Nursing Homes / Q000458:organization & administration*; D009740:Nursing Staff / Q000458:organization & administration* / Q000523:psychology; D009743:Nursing, Practical; D009745:Nursing, Supervisory / Q000592:standards*; D009864:Ontario; D010559:Personnel Management; D012201:Reward; D012944:Social Support; D035502:Trust