title: Using a multipronged approach to implement organizational performance improvements.
abstract: Efforts to improve organizational performance sometimes fail. One way to increase the likelihood of a successful implementation is to adopt a multipronged approach. This article describes a multipronged approach for change management and performance improvement. The approach combines a systems implementation process with sensitivity to the human side of change. Tactics to defuse resistance are also discussed. The approach assists leaders assigned to coordinate performance improvements.
authors.affiliation: Health Information Administration, Kuwait University.
authors.forename: Makhdoom Ali
authors.initials: MA
authors.lastname: Shah
authors.forename: Elizabeth
authors.initials: E
authors.lastname: Layman
mesh_terms: D017598:Efficiency, Organizational; D058016:Health Facility Administration; D017749:Total Quality Management