Skill sets for the home telehealth practitioner: a recipe for success.
Successful implementation of home telehealth programs require unique skills and personality traits of professionals driving the program. Understanding these traits and skills, and how they predict performance will help staff recognize superior applicants when recruiting individuals for such positions. An extensive literature review ties research published on human factors, what they are, the role they play in performance, and how this may translate into a successful telehealth program. We compared case examples of some successful home telehealth programs. Furthermore, a summary of problems approached and resolved by the home telehealth professionals illustrated decision making and action steps taken that correlated to research published on human factors. Further research is needed to validate the tools used by other fields of study to select and identify successful individuals.
Pellegrino
Lorraine
L
Center for Health and Technology, University of California, Davis, Sacramento, California 95817, USA. lorraine.pellegrino@ucdmc.ucdavis.edu
Kobb
Rita
R
D003197:Computer Literacy; D006699:Home Care Services; D006801:Humans; D007398:Interpersonal Relations; D007857:Leadership; D010551:Personality; D010560:Personnel Selection / Q000592:standards*; D010561:Personnel Staffing and Scheduling / Q000592:standards*; D011361:Professional Competence; D017216:Telemedicine; D000078329:Workforce