title: [Does the "customer orientation" bring a benefit to the patients?].
authors.forename: Christina
authors.initials: C
authors.lastname: Schröder
authors.forename: Elmar
authors.initials: E
authors.lastname: Brähler
mesh_terms: D003258:Consumer Behavior / Q000191:economics; D005858:Germany; D017060:Patient Satisfaction / Q000191:economics