title: Dealing with difficult difficult people and situations.
authors.forename: Sonia
authors.initials: S
authors.lastname: Barzey
mesh_terms: D000223:Adaptation, Psychological; D001291:Attitude of Health Personnel; D003142:Communication; D003220:Conflict, Psychological; D003299:Cooperative Behavior; D006801:Humans; D007400:Interprofessional Relations; D017008:Negotiating / Q000379:methods / Q000523:psychology; D009740:Nursing Staff / Q000523:psychology*