Use of community pharmacies: a population-based survey.
BACKGROUND
Community pharmacies are widely used in the UK, but the services they provide are changing, with pharmacists expected to take on wider roles and responsibilities. The impact of such changes will partly depend on who uses pharmacies and their illnesses.


METHODS
This was a cross-sectional survey of a stratified random sample of 10,000 adults aged 35 years plus.


RESULTS
In the previous month, 59 per cent of respondents had collected a prescription medicine and 40 per cent had purchased an over-the-counter (OTC) medicine from a pharmacy, whereas only 12 per cent had asked for advice. Women were more likely to have obtained medicine or asked for advice (76 per cent), but nearly two-thirds of men had done so (63 per cent). Poor self-rated health was the key factor in obtaining medicine, both on prescription and OTC. Purchasers of OTC medicine were more likely to be younger and from higher socio-economic classes, whereas those who collected prescription medicine were more likely to be older, feel at risk of vascular health problems and non-smokers. Medicines to treat cold and flu symptoms were the most frequently reported purchase type. Only a small number of respondents who asked for advice had not also obtained medicine. Respondents who asked for advice were more likely to have asked about a specific medicine or illness than to have asked for general health advice.


CONCLUSIONS
Whilst those with poorer health are more likely to visit, a wide range of ages and social classes visit pharmacies each month. This provides an opportunity for public health initiatives to be delivered in pharmacies.
Boardman
Helen
H
Department of Public Health, North Staffordshire Health, Heron House, 120 Grove Road, Stoke-on-Trent ST4 4LX, UK, helen.boardman@nottingham.ac.uk
Lewis
Martyn
M
Croft
Peter
P
Trinder
Paul
P
Rajaratnam
Giri
G
D000328:Adult; D000368:Aged; D000369:Aged, 80 and over; D003157:Community Pharmacy Services / Q000706:statistics & numerical data*; D003376:Counseling / Q000706:statistics & numerical data; D003430:Cross-Sectional Studies; D011307:Drug Prescriptions / Q000706:statistics & numerical data; D004363:Drug Utilization / Q000706:statistics & numerical data; D005260:Female; D019538:Health Care Surveys; D006801:Humans; D016015:Logistic Models; D008297:Male; D008875:Middle Aged; D015999:Multivariate Analysis; D004366:Nonprescription Drugs; D012307:Risk Factors; D006113:United Kingdom
D004366:Nonprescription Drugs