Business process automation: closing the automation gap.
Dietzman
Doug
D
FCG, USA.
Gersh
Toni
T
D003284:Contract Services / Q000458:organization & administration; D003363:Cost Control; D004059:Diffusion of Innovation; D017598:Efficiency, Organizational; D007348:Insurance, Health / Q000191:economics; D009816:Office Automation; D014481:United States