title: Paying lip service to patient safety: better communication, improved work environment seen as lowering medical errors.
abstract: Recent studies and discussions are shining a new light on how better communication can lead to better patient outcomes, improved patient safety, improved morale, and reduced turnover, especially among nursing staffs. While it is a seemingly simple idea on the surface, the issue must surmount years of entrenched-and sometimes disrespectful-behavior that sometimes has caused patients to receive less-than-optimum clinical care.
mesh_terms: D003142:Communication; D006801:Humans; D007362:Intensive Care Units / Q000458:organization & administration*; D007591:Joint Commission on Accreditation of Healthcare Organizations; D019300:Medical Errors / Q000517:prevention & control*; D017751:Safety Management / Q000458:organization & administration* / Q000592:standards; D014481:United States