title: Trustee workbook 2. The balanced scorecard: a tool for maximizing board performance.
authors.forename: Dennis D
authors.initials: DD
authors.lastname: Pointer
authors.forename: Mary K
authors.initials: MK
authors.lastname: Totten
authors.forename: James E
authors.initials: JE
authors.lastname: Orlikoff
mesh_terms: D019985:Benchmarking; D003659:Decision Making, Organizational; D017598:Efficiency, Organizational; D006075:Governing Board / Q000592:standards*; D006788:Hospitals, Voluntary / Q000458:organization & administration*; D007255:Information Services; D008330:Management Audit / Q000379:methods*; D009937:Organizational Objectives; D014341:Trustees; D014481:United States