Identification of best practices in the delivery of patient food services through public/private sector partnerships.
This article describes the evolution of public/private sector partnership in patient food service delivery and identifies skills required by executives to manage partnerships effectively, features that may be generalized to other areas; and the importance of labour relations. Site visits conducted across Canada demonstrate that when partners understand each other's objectives, commit to providing strong leadership, and create meaningful labour relations and communications strategies, partnerships can be successful.
Marshall
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Patient Care Services, Thunder Bay Regional Hospital.
D019985:Benchmarking; D003299:Cooperative Behavior; D005521:Food Service, Hospital / Q000458:organization & administration* / Q000592:standards; D017146:Models, Organizational; D009864:Ontario; D017149:Private Sector; D017150:Public Sector