title: Initial communication: your lifeline to practice success.
authors.affiliation: LLM&A.
authors.forename: Linda L
authors.initials: LL
authors.lastname: Miles
mesh_terms: D003142:Communication; D003797:Dental Staff / Q000458:organization & administration; D006801:Humans; D011215:Practice Management, Dental / Q000458:organization & administration* / Q000592:standards; D011369:Professional-Patient Relations; D013689:Telephone