title: Safety and satisfaction: the state of our health care system.
authors.affiliation: International Center of Research for Women, Children & Families, University of Pennsylvania School of Nursing, Philadelphia, USA. gennaro@nursing.upenn.edu
authors.forename: Susan
authors.initials: S
authors.lastname: Gennaro
mesh_terms: D003695:Delivery of Health Care / Q000592:standards*; D006266:Health Education / Q000592:standards; D006801:Humans; D019300:Medical Errors / Q000517:prevention & control* / Q000706:statistics & numerical data; D010353:Patient Education as Topic / Q000592:standards; D017060:Patient Satisfaction; D011785:Quality Assurance, Health Care / Q000592:standards*; D017751:Safety Management / Q000592:standards*; D014481:United States