Motivation to change chronic illness care: results from a national evaluation of quality improvement collaboratives.
This article examines the motivation of health care professionals to improve quality of chronic illness care using the Chronic Care Model and Plan-Do-Study-Act cycles. The findings suggest that organizational attempts to redesign care require support of activities initiated by practitioners and managers and an organizational commitment to quality improvement.
Lin
Michael K
MK
School of Public Health, University of California-Berkeley, USA. Lin_Mike@uclink.berkeley.edu
Marsteller
Jill A
JA
Shortell
Stephen M
SM
Mendel
Peter
P
Pearson
Marjorie
M
Rosen
Mayde
M
Wu
Shin-Yi
SY
D002908:Chronic Disease; D019468:Disease Management; D006282:Health Personnel; D006801:Humans; D016294:Models, Nursing; D009042:Motivation; D015279:Organizational Culture; D017749:Total Quality Management / Q000706:statistics & numerical data*