title: On listening to patients.
authors.affiliation: Brent Primary Care Trust.
authors.forename: Lise
authors.initials: L
authors.lastname: Llewellyn
mesh_terms: D003142:Communication; D017558:Elective Surgical Procedures; D006801:Humans; D017060:Patient Satisfaction; D010817:Physician-Patient Relations; D013222:State Medicine; D006113:United Kingdom