title: 'Big M' or 'little M': about the journey to excellence.
authors.forename: Dottie
authors.initials: D
authors.lastname: Roberts
mesh_terms: D001291:Attitude of Health Personnel; D003406:Credentialing / Q000458:organization & administration*; D006801:Humans; D007857:Leadership; D009042:Motivation; D009738:Nursing Service, Hospital / Q000592:standards*; D015279:Organizational Culture; D011785:Quality Assurance, Health Care / Q000379:methods*; D014481:United States