title: Reaching a clear understanding.
authors.forename: Kathy
authors.initials: K
authors.lastname: Oxtoby
mesh_terms: D003142:Communication; D003479:Curriculum; D004506:Education, Nursing / Q000379:methods; D006272:Health Facility Environment; D006801:Humans; D009633:Nonverbal Communication; D009723:Nurse-Patient Relations; D011787:Quality of Health Care