Characteristics of effective health care managers.
This article provides an overview of traditional and contemporary management theories. Concerns, characteristics, and skills of effective managers are also presented. Further, a self-assessment (survey) of 7 highly effective health care managers in a South Georgia community was conducted to determine their ratings on 6 management indices. The assessment or Scale of Transformational Leadership uses a Likert-type scale to allow for the evaluation of managers. The scale contains 6 management elements for assessment: attention, meaning, trust, self, vision, and feeling. Individual ratings and group summary skills rating are presented. Findings revealed the order of managerial importance of the elements as follows (from highest to lowest): Management of Trust, Management of Attention, Management of Self, Management of Feeling, Management of Meaning, and Management of Risk. As a second tier, the final ratings are corroborated by health care management interns.
Johnson
Sherryl W
SW
Healthcare Management Program, Department of Business Administration, College of Business, Albany State University, Albany, GA 31705, USA. Sherryl.Johnson@asurams.edu
D001288:Attention; D002322:Career Mobility; D004644:Emotions; D005845:Georgia; D006270:Health Facility Administrators / Q000523:psychology / Q000592:standards*; D006801:Humans; D007400:Interprofessional Relations; D007857:Leadership; D011361:Professional Competence / Q000592:standards / Q000706:statistics & numerical data*; D012309:Risk-Taking; D012647:Self-Assessment; D011795:Surveys and Questionnaires; D035502:Trust